StoreView , 112 reviews

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
    104
  • 5% of ratings are 4 stars
    6
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
    2
What merchants think

Feedback submitted

Merchants highly recommend this app for its valuable insights into customer behavior and popular products. It's praised for its ease of use, affordability, and unique features like tracking customer activity at checkout. Merchants appreciate the daily reports, live activity feeds, and responsive customer service. The app has been key in boosting conversion rates by identifying checkout issues. However, some merchants desire more detailed customer location data and comprehensive cart activity information.

August 4, 2020

It doesn't work and the app doesn't reply to me, they are scamssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss

Mlouys
United States
4 months using the app
optymyze replied August 4, 2020

Hey Yang,

Please see your inbox, we replied to you within 4 minutes of your initial query.

Kindly see our reply to you from a couple of days ago and we can take it from there.

Kind regards,
Steve.

December 10, 2021

It doesn't work well. Today I have more than twenty add to cart and app record five. I put product to cart, and app didn't record me.
Support to my question, didn't receive any.

Stikea
Serbia
About 2 months using the app
optymyze replied December 10, 2021

Hey Milan,

I have been trying to reach out to you today repeatedly. Can you please share an alternate email address with us as our replies aren’t going through to you.

We reply within less than 10 hours of every support request that we receive, if not instantly.

There is an issue with your store that might be impacting some of the apps and themes that you have installed. If you could please give me a secondary email address that I can use to reach out to you, I will be able to provide more details.

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