StoreView , 112 reviews

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
    104
  • 5% of ratings are 4 stars
    6
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
    2
What merchants think

Feedback submitted

Merchants highly recommend this app for its valuable insights into customer behavior and popular products. It's praised for its ease of use, affordability, and unique features like tracking customer activity at checkout. Merchants appreciate the daily reports, live activity feeds, and responsive customer service. The app has been key in boosting conversion rates by identifying checkout issues. However, some merchants desire more detailed customer location data and comprehensive cart activity information.

Edited February 6, 2019

This is a useful app for getting a bird’s eye view of what’s going on in your store. Very easy to install and setup. You won’t get an email from the app if there is no sale on that particular day. Perhaps as an upgrade someday, I would like to see a status email regardless of sale or not. The developer is quick to respond to support emails which is great. We use the app on EliteITcerts.com and have had it installed for a few months. It works great!

Elite IT Training Center
United States
Over 3 years using the app
November 18, 2020

This app has been very insightful and helpful to learn about my customer's tendencies. I would only suggest a more detailed way to see the customer's journey.

Happy Lil' One
United States
Over 1 year using the app
Edited March 1, 2019

I have installed the app for a while now and it gives valuable information. As a feature request I would recommend, if possible, to not just write "someone added"..., but also to add at least the country or other useful additional info, like from an IPhone, desktop, tablet, etc. As well, I see someone reached checkout, but did not pay. Was there an error? Could the errors a customer sees be listed? Regards.
shoppingdirect24.com

shoppingdirect24.com - SD24
Spain
About 1 year using the app
March 18, 2020

Love the app, very simple and useful.

Unfortunately I asked several times for a couple of extra options and they never came. So, I moved on.

A Time To Watch
Canada
6 months using the app
March 5, 2020

Does exactly what it says it will. This is the only app that I'm aware of that can track user engagement within the checkout area. Other apps I've tried were 1. extremely expensive and 2. stopped tracking after customer added to cart. Its a little glitchy but hit refresh a couple times and it ends up displaying properly.

PurpleWishingGate.com
United States
3 months using the app
October 16, 2019

A great way to see customer activity. Helps you understand what customers are doing and where you may have website gaps. Definitely useful.

NORTH ACCENT Inc.
Canada
2 months using the app
1
1