StoreFAQ‑ Product FAQ Builder
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Reviews (124)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive FAQ solutions that reduce repetitive support tickets and enhance customer satisfaction. They appreciate its easy setup, customization options, and responsive, searchable layout that includes accordion styles and video insertions. The app also offers SEO benefits and can be integrated on product pages. Support is praised for being quick, effective, and helpful with customizations and troubleshooting.
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App is easy to setup and customize to match the feel of your site. Tried a couple other FAQ apps before this one and this one beat them hands down!
Customer service was incredible as I was setting things up. I love the product. It looks great on my pages and was easy to work with. I especially love the FAQ schema.
Fairly easy to use. There are a couple of features I'd like to see added; mainly around configurability, but nothing major. Customer service has been fantastic. They were very prompt and responsive with support and accommodating with my questions. They took time to answer my questions and even work with their dev team to quickly address an issue I had. They were fast and great with communication and support and very easy and friendly to work with.
Tracy from Storeware has been very helpful. There were changes I needed to make and she has guided me step by step with very clear guidance. The StoreFAQ builder works very well and with the help of Tracy it has been a smooth and easy process. Thank you so much Tracy!
Exceptional Support & Fast Code Assistance!
I had a specific customization request and the support team responded promptly with clear and effective code guidance. Their customer service was outstanding - friendly, knowledgeable, and incredibly fast. Highly recommended for anyone looking for reliable functionality backed by top-tier support!
Kathryn was very friendly and helpful. My issue is solved quickly.
Great customer support
Love it!
Loren was an amazing help customising my FAQ block on my home page. Very responsive and went out of her way to assist me!
We installed this app because it was advertised as completely free. However, after installation, they changed their policy and introduced paid plans. Now, the free version is limited to only 100 views, which is unacceptable for our store. We are forced to look for another solution. This is extremely unethical, and we feel deceived and cheated by these practices. Avoid this app!