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評価順
I’m currently using the paid version of your app, and while it generally works well, I’ve been experiencing a critical issue with email notifications. They are sent inconsistently or not at all when someone submits an enquiry. Unfortunately, this has resulted in me missing out on multiple potential leads over the past month, only realizing it when I manually checked the app.
This issue has not only affected my business but also forced me to apologize to clients I didn’t respond to in time.
Please can you look into this as a matter of urgency and ensure the email notification system is working reliably?
Hi,
Thank you for your feedback, and I’m truly sorry to hear about the issue with email notifications — I completely understand how important this is for your business.
We’re treating this with top priority.
Could you please confirm whether you're using SMTP or our default email system? If you're using SMTP, kindly double-check that the configuration details are correct and up to date, as this may affect email delivery.
We've also sent a collaborator access request to your Shopify admin so we can take a closer look at the issue. Once you approve it, we’ll begin our investigation right away.
Thank you again for your patience and for choosing our app — we truly appreciate your support and are committed to resolving this as quickly as possible.
Best regards,
Duke | Storeify Support
Very good, problem solved quickly
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us.
Best regards,
Storeify Team
excellent technical support!
Thank you for using our app and leaving the great review. Hope you have a great experience with our app and if you need any further help don't hesitate to contact us.
Best regards,
Storeify Team
service good
Hi,
Thank you for using our app and leaving the great review. Hope you have a great experience with our app and if you need any further help don't hesitate to contact us.
Best regards,
Storeify Team
great customer service and fantastic technical support. this is the only quote app that offers so many features on free plan compared to the other apps and trust me i have tried 5 request quote apps so far.
Hi,
Thank you for using our app and leaving the great review. Hope you have a great experience with our app and if you need any further help don't hesitate to contact us.
Best regards,
Storeify Team
Super fast, helpful Mr Duke, updated our bespoke theme, which is a little complex. Thanks for all your help and I can highly recommend this as a Get A QUOTE app in BSB or B2C markets.
Hi,
Thank you for using our app and leaving the great review. Hope you have a great experience with our app and if you need any further help don't hesitate to contact us.
Best regards,
Storeify Team
App works! The support was fantastic - went above and beyond figuring out issues we had with multiple marketplaces and updated the app for us! Thanks!
Hi,
Thank you for using our app and leaving the great review. Hope you have a great experience with our app and if you need any further help don't hesitate to contact us.
Best regards,
Storeify Team
They were really kind and tried to resolve all the doubs I had. I apreacciate the service and the attenttion.
Hi,
Thank you for using our app and leaving the great review. Hope you have a great experience with our app and if you need any further help don't hesitate to contact us.
Best regards,
Storeify Team
Great to hear that Duke's app is highly recommended and fast! Highly recommended. Everything is really good
Hi,
Thank you for using our apps and leaving the great review. Hope you have a great experience with our app and if you need any further help don't hesitate to contact us.
Best regards,
Truly amazing customer service and application! We had a unique case with multiple contact forms that had to have complicated settings. Nevertheless, their team made everything as we desire. Thank you!
Hi,
Thank you for using our apps and leaving the great review. Hope you have a great experience with our apps and if you need any further help don't hesitate to contact us.
Best regards,
I tried so many of the others but they were poor quality and poorly coded and gave my website bugs and made my shopify backend run extremely slow. These guys have better customer server/tech support as well. I would recommend this app to all that are in the quoting game !!!!!
Hi,
Thank you for using our apps and leaving the great review. Hope you have a great experience with our apps and if you need any further help don't hesitate to contact us.
Best regards,
I am currently working this app into our store. So, it looks good, runs efficiently, the support so far is beyond excellent. What more do you need? Functionally it is very flexible and answers our requirement for a quoting tool. It is the only app I have found that creates a good PDF of the quote to the customer.
Hi,
Thank you for using our apps and leaving the great review. Hope you have a great experience with our apps and if you need any further help don't hesitate to contact us.
Best regards,
The app is awesome! It is very customizable and discreet. I had issues with my quote not displaying. I notified support and their response was quick and attentive.
Hi,
Thank you for using our apps and leaving the great review. Hope you have a great experience with our apps and if you need any further help don't hesitate to contact us.
Best regards,
Great app. I use it for my jewelry store so that customers can inquire about a specific product and aak for customisations. Does what I want it to do and looks great. The developer was also super quick to help me fix a couple of things that were causing issues on the site.
Hi,
Thank you for using our apps and leaving the great review. Hope you have a great experience with our apps and if you need any further help don't hesitate to contact us.
Best regards,
Storeify team makes great apps and provides even better support. I have used their contact form app in the past and was very happy with it. Recently used their Request a Quote app and not only did the app work well, but the team was also very quick to make any fixes and changes. Duke is an absolute superstar. Highly recommended.
Hi,
Thank you for using our apps and leaving the great review. Hope you have a great experience with our apps and if you need any further help don't hesitate to contact us.
Best regards,
App is working perfectly and their support team helped me hidding the subcription widget as well in less than 5 minutes!
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us.
Best regards,
J'ai demandé 2 modifications et cela a été fait très rapidement. Le travail de Duke est très efficace.
Merci d'avoir utilisé notre application et d'avoir laissé une excellente critique. J'espère que vous avez une excellente expérience avec l'application et si vous avez besoin d'aide supplémentaire, n'hésitez pas à nous contacter.
Meilleures salutations,
Great app, very easy to use. Excellent customer service, Duke addressed my question quickly and solved the problem the same day. I would definitely recommend this app!
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us.
Best regards,
I use this app to effectively communicate to my clients and gauge their interest on new product releases. I was able to not only increase my conversion rate significantly, but I was also able to develop a more targeted inventory selection based on the requests of my clients using this app. I would 100% recommend this to anyone! Their customer service has been exceptional and they were able to customize the experience for me for FREE! I was helped by DUKE and I can't say enough about how amazing he was!
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us.
Best regards,
It is an excellent complement for my store, it fulfills the functions I need to implement and the support service is fast and efficient.
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us.
Best regards,
This app does exactly what it needs to do, besides that they have great and fast support! 110% satisfied. Keep up the good work.
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us.
Best regards,
The app is convenient , straight forward and user friendly The support i received from the agent as well was excellent
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us.
Best regards,
Support service is quick and efficient! My problem was solved in 20minutes.
Absolutely recommend it.
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us.
Best regards,
Really great support with this one. I installed the app to try it out. I did the initial setup on my own but couldn't quite figure out how to get it to look right and be placed the right place on our product page. So I wrote a quick message in the apps chat function, and they were on it right away. Took about 5 minutes total and we had it setup the exact way I had visualized it.
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us.
Best regards,
Easy to set up and use. The team is super reponsive and helped me quickly solve an issue I was having. Great solution for my site.
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us.
Best regards,
Great app and support! + unlike other similar addons does not make my website slower which was a huge gamechanger for us and does not make us lose customers. Would recommend it to everyone looking for a similar feature.
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us.
Best regards,
Really good customer service. Very efficient. The app has been working really well. Meeting all the expectation needed. Thank you so much
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us.
Best regards,
This app is working really well, and the support service is really helping if you have a problem, I recommend it 100%.
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us.
Best regards,
Uso questa app da qualche giorno. Inizialmente si è presentato qualche piccolo bug ma l'assistenza è immediata, risponde subito ed è pronta a risolvere subito i problemi. Fa quello che deve con estrema facilità, semplice da installare o disinstallare, facile da configurare e personalizzare. Spero che in futuro può essere messa la possibilità di creare form diversi per diversi tipi di prodotti, con quest'altra feature sarebbe imbattibile.
Grazie per aver utilizzato la nostra app e per aver lasciato l'ottima recensione. Spero che tu abbia una grande esperienza con l'app e se hai bisogno di ulteriore aiuto non esitare a contattarci.
Distinti saluti,
Works perfectly, already installed on 2 websites, only problem every time I install it I need help for the support to finish integration.
Thanks for the great review. You use a customized theme, so the integration will be a bit more complicated than Shopify's default theme. You've been awesome for giving us permission so we can help you with the problem.
One more time thank you very much.
Best regards,
Super quick response to all technical questions, really can't fault my experience so far with these guys!
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us.
Best regards,
Amazing app and its free. Thank you so much for the quick support and fixing my issue. i recommend this app
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us.
Best regards,
We are so happy that Daniel worked in technical Support. I asked im to solve the problem and he made it in 2-3 minutes. We are really thankful to him. Quick. easy to understand and professionel. Thank a lot.
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Best regards,
wonderful very goood. the problem was solved directly on line .................................:::::::))))))))))))))))))))))))))))))))
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Best regards,
Really helpful support. Nice and free. I advice for everyone if you are selling on wholesale it really helps.
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us.
Best regards,
Great app from the very begging all the way through to the form design and customer service. Overall, the app exceeded my expectations and integrated seamlessly with my Shopify store. I would highly recommend!
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us.
Best regards,
Daniel was great. Patiently answered my questions and assisted me through. I love the screenshots...really makes a difference! Thanks again!
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us.
Best regards,
I just downloaded the app and thus far its been very easy to use. I did have a little difficulty with someone but i emailed them for support and they were super helpful which why I am leaving this review. I certainly recommend !
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Best regards,
The interactive experience is good, and the customer service is very patient to answer and operate, which is very good
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us.
Best regards,
Duke was able to understand and answer my question perfectly. I didn't even know about the Shopify feature to send invoices until he told me. :)
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us.
Best regards,
I was a little desperate to find and free "hide-price/get-quote" App and am now happy with this solution. I highly recommend this app and also the support by the technical staff. Thanks, you made my day!
Thank you for using our app and leaving the great review. Hope you have a great experience with the app and if you need any further help don't hesitate to contact us.
Best regards,