S: Store Locator

Nice Store locator app, with lots of features. Easy to set up. I was missing a feature and contacted the delevopers who where so kind to impliment it right away. Customer support response-time was superb!

The Store Locator app has been a game‑changer for our omnichannel experience. It was incredibly easy to set up, the interface is clean and intuitive, and the customization options let us keep everything perfectly on brand. Our customers can now find the nearest showroom in seconds, with accurate maps, hours, and contact details. The app is fast, stable, and works flawlessly on mobile, which is critical for our clientele. On top of that, the support team is responsive, knowledgeable, and genuinely committed to helping you get the most out of the app. Highly recommended for any premium retailer that wants a seamless, professional store‑finder experience.

Very responsive, helped me solve my issue quickly and efficiently.

I have never seen support so quick and committed to resolving any issue.
Thank you for your attention and assistance.

Support was great, they communicated and were able to solve my issues.

The team were extremely helpful. I had accidently deleted all store listings on my store locator. The team helped to restore all my listings. This was going to take me hours re entering my customer locations. rangings and contact details. Thank you so much.

Great tool, easy to use, very supportive staff

I like the design of the app. However, the support is really poor.

I have been a pro client of this app for 5 years. The app was working in the first 4 years. Then, out of blue, the store locator collapsed.

i recently reported the issue to the tech support. the support restored the locator page, but skewed the header of my site while the locator is not showing the relevent stores after entering zip code, and the locator is exceedingly slow-the turning circle on the map keeps turning non stop and refused to show the relevent result.

when i reached out to them, they replied without addressing the issue of skewing the header of my site, and in terms of the locator, they said "you added this section to the Store locator page, it caused a conflict with our app".

First, this section had been working on my locator page and the locator was working fine for at least 3 years.
Second, after removing this section that has been the locator is still not working.

the header of my site is still compressed and visitors can see only half of the logo and can't log in.

The attitude of their tech support is to blame users instead of solving problems.

An app is only valuable if it works.

I give this app a 1 star because i do think its design and intended function is promising. the missing stars are for the sudden stop of working of the app, the poor tech support, and the still dysfunction of the app on my site.

EDIT: The developers finally replied and explained it was a holiday in their county - thus the slow response. Everything is fixed and running smoothly now and I explained that their tutorials need to be updated, they said they will consider it. Once I was able to figure out Google Map API -- things are actually better now than they were before. However, I now need to go through 215 locations and check them for errors in the "city" field. Overall - once this is working - I really like this app.

*****
Things were going great until my addresses would not update and I could not add new locations. I asked for help and was given -- not very good instructions on how to create a Google API. The instructions were not current and now none of my locations appear whatsoever and support is slow. I was told to add a user - but I do not have that ability with my Shopify account.

I've tried many apps, and this one is very solid. Customer service is responsive and helpful, and the app has great features. It was some work to import my old data 100 stores at a time since my old app did not provide lat/long info, but it was worth the effort.