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When I say this company has dedicated customer support - I mean it.
Initially, getting this app uploaded onto the app store was not easy - our business sells adult products ie: Lingerie and 'toys' and this kind of content meant both apple and google made it a nearly impossible task for Storelab to help us get online.
While this process took a few months (which it would not for any business that sells normal products) - our free trial was generously extended until our app was fully live and downloadable on all devices.
We were consistently kept up to date throughout this process - Hamza (our assigned main developer) was always there an email away and whenever any hurdle occurred he would get the job seen to and done! So many thanks for fighting for our store to go online - we couldn't have done it without him!
At one point when we thought we might not make it online we were gifted a Storelab designer (Andrew) to add some expert design elements to our homepage and to arrange some push notifications, to thank us for our patience while the publishing of our app was was delayed. The design elements he added blended in perfectly with our vibe and we were really impressed with the final look. Thank you Andrew!
Storelab is a Team of true professionals who will work to the bone to get you the app you want, available to the world. Really happy with the outcome - so easy to use / build / user friendly - really impressed with the customer support. 10/10 will recommend.
Best wishes,
Sexy Emporium / Adult Marketplace
Hi Rose,
Thank you so much for your glowing review! It has been a pleasure working with you to get your apps live - I wish you the best for your app-commerce journey.
Kind regards,
Hamza
I love the StoreLab! Their team is great. They were all very helpful with the app installation process. Our app is now up and running with Apple & Google Play and my customers are loving it. Everyone on the team is so hands on from the technical support, push notifications & ads! I am happy to say that last month they were responsible for 4.5% of our online sessions and 52% of our monthly revenue. I would highly recommend them to anyone looking to launch an easy to use app for their customers.
Thank you so much for your review! We're so grateful for your kind words.
It's been a pleasure growing your App-Commerce business alongside you - and helping it bloom into what it is today! Looking forward to it thriving further.
Warm Regards,
Jeanne
Outstanding customer service the team are incredibly helpful and knowledgeable.
Thank you Chris!
Super happy to be the App Partner you've chosen for your business.
Kind regards,
Hamza
I really wanted an app like the big companies, but it is just me. I am a small business and was worried about the commitment. EVERYONE at STORELAB has been amazing. They have built me an app that I could only dream of. Thank you for everything you have done. If you are thinking of an app then this is the company to use. I am lucky enough to have Jeanne, she is one in a million.
Thank you so much for your glowing review, Angela!
Just wanted to let you know how much your review means to us here at StoreLab. You've left a smile on the face of our whole team with your kind words - especially mine! We look forward to continuing to support and grow your App-Commerce business with you.
Warm Regards,
Jeanne
I would Like to say many thanks to Andrew and his Team went above and beyond to make the app for our store a credit to ourselves and to were very helpful in getting an issues sorted in very good time
Thank you so much for your feedback. We will be here every step of the way to ensure you see success :)
Kind regards,
Andrew
StoreLab have been a great help throughout the whole process of developing our app. Hamza has been on hand to offer demos, advice and support the entire time, and I have found StoreLab to be very communicative. I would definitely recommend the company if you are looking to add an app into your current business model.
Thank you guys so much for your kind words - it's been a pleasure working with you and I wish you the best of luck going forward!
Kind regards,
Hamza
Great app, recommend it for any small business. By far the best i've used. So easy to get started and set up, and has fantastic support.
We are just setting up an app with StoreLab and Andrew Ryan has been very helpful and on the ball with everything, so far so good!
Thank you so much for your feedback. I love that your app is now live and doing so well :)
Kind regards,
Andrew
100% Recommend these guys, Hamza and Andrew have gone above and beyond to assist us in every way possible. Not only does Store Lab refuse to put features behind a paywall but their customer service and knowledge of apps are 2nd to none.
Thanks guys, I'm sure we will be customers for years to come.
Thank you very much, Kyle!
It's been a pleasure working with you and I'm super glad to see how well your App has been performing since Christmas.
Let's double down on your success over this year.
Kind regards,
Hamza
Great app, very user-friendly. Team are always incredibly helpful and on hand to provide any support. Highly recommended.
Thanks very much TAK