Overall rating Based on 33 reviews
Iris is AHHHmazing! The customer service is impeccable, and I am talking step by step. I really, really needed handholding to update Google API and geocode and all things scienc-y. It's awesome to see stores pop up on your map, especially when you are small and growing. The ease of app use, and the layout on screen - all delightful. But, the customer service - by far the best. Totally recommend!
It's Iris here and you made my day with this feedback! Appreciate that so much! Google API set up can be a journey and we try to make it as smooth as possible. Happy to see how our customers are growing and be a part of it! Thanks again and do not hesitate to ping us anytime!
Bella Notte Linens
The app is great and when I've ever needed assistance, Iris has always gotten back to me with thorough and helpful responses. It's much appreciated that I know I can always count on a response that's not just referring me to read some doc. Iris is the BEST - and I'm partial since Iris is the team member I always seem to communicate with; I'm sure the entire team is amazing!
Hey, it's Iris here. Thanks a lot for this feedback! This experience is exactly what we're striving to give to our users and we're happy to get such feedback. I shared your review with the team and everyone was very happy and grateful! I told you! Thanks a lot and whenever you need anything you know where to go :)
I use this app for our online store locator. It's very easy to use and integrate into your site. The app developer is extremely responsive and quick to address any call outs I have. Great experience overall.
It's Iris here! Appreciate you found some time to leave a review! It's amazing how you customized your Storemapper and it was a pleasure to contribute to it helping you out along the way :) Shared this with the team and we say thanks!
THE TRAVEL ALMANAC
Storemapper is hands down our favourite app on Shopify. It is so versatile, not only for store locations, but any kind of mapping functionality for a store. And the team goes above and beyond to help making it work and to tweak those little details. We've been using it for a couple of years already and couldn't be happier. Thanks again to Iris and everyone at the team for your help!
Thanks a lot for this wonderful review! It's always a pleasure talking to you and working on challenging tasks you bring. Your case wasn't a typical usage of our app and here on Storemapper we really liked the opportunity to be creative and adjust the app to your needs. And we love the result! Come up with more ideas :)
Love the app. It allows us to track all of our stores which is important for our offline business because we have no "Freaker" storefronts. - In addition, customer service is outstanding. Took less than an hour for the team to respond and fix the issues that I was seeing.
We have a website that is FR & EN, and the store wasn't appearing properly when the website was in french. I then decided to email them to ask for help, and Iris from Storemapper was able to find what was the problem. I am really satisfied with the product and the help! I really recommend.
Having an app that works well is one thing but support can make or break any app. In this instance it totally makes it. Thanks for all your help Iris!
The app works but the support is top notch. Support can make or break an app, and these guys are always there to help. Definitely recommend this app.
I like the app for tracking our retail partners. Love that you can customize it! My only feedback would be to make it white label at a lower cost please!
Iris went above and beyond to help my business, and I can't believe I can't leave more than just 5 stars. The integration was seamless. Thank you!