Note globale
4,9
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
19 juin 2023

Been using this app for awhile now. It's been great and for some small issues we've had the support has been fast and efficient.

Coquette International
Canada
Presque 2 ans d’utilisation de l’application
12 octobre 2018

The app works but the support is top notch. Support can make or break an app, and these guys are always there to help. Definitely recommend this app.

DipYourCar.com
États-Unis
Plus de 7 ans d’utilisation de l’application
Modifié le 15 septembre 2020

**UPDATE - Maybe 2 years later, needed to redo the content of our map. Brittany was super patient with me and helped me set up their new GOOGLE SHEETS SYNC. This is going to be so helpful in finally keeping our store list up to date plus the system will ignore duplicates. Thanks again.

THANK YOU TYLER! I installed this app into our site, went live, and then showed our CEO. She flipped out! So, thanks for making me look sooo good. Also, thanks for taking the time to help whenever I got stuck with anything from 6 missing geocodes (out of 600+) to customizing the CSS. I build the site for our company and now the non-computer savvy team is going to be able to add all the new stores! We have stores all over the world and this app integrated everything seamlessly. Tyler, this app is wonderful and your updates keep making it better and better.
Thanks again.
Jessica @ www.jaobrand.com

Jao Brand
États-Unis
Presque 7 ans d’utilisation de l’application
6 février 2020

Storemapper is hands down our favourite app on Shopify. It is so versatile, not only for store locations, but any kind of mapping functionality for a store. And the team goes above and beyond to help making it work and to tweak those little details. We've been using it for a couple of years already and couldn't be happier. Thanks again to Iris and everyone at the team for your help!

THE TRAVEL ALMANAC
Allemagne
Presque 6 ans d’utilisation de l’application
Storemapper a répondu 7 février 2020

Thanks a lot for this wonderful review! It's always a pleasure talking to you and working on challenging tasks you bring. Your case wasn't a typical usage of our app and here on Storemapper we really liked the opportunity to be creative and adjust the app to your needs. And we love the result! Come up with more ideas :)

16 septembre 2019

Love the app. It allows us to track all of our stores which is important for our offline business because we have no "Freaker" storefronts. - In addition, customer service is outstanding. Took less than an hour for the team to respond and fix the issues that I was seeing.

Freaker USA
États-Unis
Plus de 5 ans d’utilisation de l’application
26 août 2021

The features and support for this app are top notch. We have been using this app for a couple of years and the features have been enhanced for a more customized user experience and brand centric feel. Definitely recommend them.

EBOOST
États-Unis
Plus de 5 ans d’utilisation de l’application
23 mars 2020

Iris is AHHHmazing! The customer service is impeccable, and I am talking step by step. I really, really needed handholding to update Google API and geocode and all things scienc-y. It's awesome to see stores pop up on your map, especially when you are small and growing. The ease of app use, and the layout on screen - all delightful. But, the customer service - by far the best. Totally recommend!

Tough Mother
États-Unis
Plus de 5 ans d’utilisation de l’application
Storemapper a répondu 26 mars 2020

It's Iris here and you made my day with this feedback! Appreciate that so much! Google API set up can be a journey and we try to make it as smooth as possible. Happy to see how our customers are growing and be a part of it! Thanks again and do not hesitate to ping us anytime!

16 août 2022

We recently ran into some issues with the storemapper app not functioning properly due to an API key error on our end. Philly was quick to respond and extremely helpful, responding to my emails promptly and walking me through how to fix the error.

faction-staging
Royaume-Uni
Presque 5 ans d’utilisation de l’application
Modifié le 18 janvier 2024

A store map is a store map, but right here is what you're really looking for -- quite possibly the best personal customer service you'll find anywhere, in any company anywhere, hands down. And I speak as the customer service manager for our own company. Philly especially (thank you again!) has provided the most helpful tips and graciously put up with my endless questions as I struggled to navigate Google Cloud Console issues and nail down nitpicky specs for my website's enormous world map of stores. A recent back-end UI update has also greatly improved usability and customization options for us as website creators/managers. Definitely worth signing on for your business's store map!

Ohana Music
États-Unis
Plus de 4 ans d’utilisation de l’application
2 octobre 2014

Here's why this is the best store location app in the Shopify App Store and in my opinion, the only one worth spending the time implementing.

1 - Tyler is dedicated to supporting his customers. He kept trying until he fixed our particular issues. It's IT. There are always issues. How those issues are dealt with is what's most important.

2 - It actually works. There's a competing product from one of the larger app providers and it had my stores in the wrong continent and some in the middle of the ocean. It took them several attempts over several weeks to fix and eventually they all had to have the latitude and longitude manually entered for each. That's a workaround. I want something that actually looks up the addresses correctly. Far less risky. There was also another competing product that didn't even open at all.

3 - There's an extremely useful feature that sets this apart from all the others (as far as I can tell and at the time of writing this) and that's the list of ungeocoded stores. The other app I tried didn't tell me there were any problems with my stores. If you have hundreds like us, it would take forever to check them all one at a time and the competing product didn't consider a store in the middle of the ocean to be incorrect anyway. With Tyler's app, I simply reviewed the list of ungeocoded stores one at a time and sure enough, each store in the list had a quirky bit of info in the address that was tripping up Google Maps. Once resolved, they're all working great.

Thanks Tyler. Great stuff.

slip for beauty sleep
Australie
Environ 4 ans d’utilisation de l’application