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Best Customer Service Ever! - A colleague enabled Store Locator on our store about a year ago. When we identified that it was not working and unsure of what that colleague had done (they are no longer with company), we reached out to Storemapper (Philly - an awesome and responsive representative of Storemapper). Through a couple of emails and a quick web call, we were able to get it operational! Next Year we are going to root for The Three Lions!
As a new member of the team I was struggling to de-bug an issue we were having with Storemapper. Philly came back to me within 24 hours and was very patient and responsive - supporting me to get the issue resolved. The functionality is good and exactly what we need to help customers find out stockists. It also has several features in the back-end that Philly helped me to find which I'll also be exploring further. Overall exactly what you'd want from an app - good functionality and great support if you have an issue.
Been using this app for awhile now. It's been great and for some small issues we've had the support has been fast and efficient.
We've had this app installed for about 10 days and it's working great. Installation and set-up were straight-forward and the consumer experience has dramatically improved on our site. Philly on the storemapper support team has been super helpful and responsive to our questions. So far, a great experience!
The app works great and the support is quick to answer any problems. We had a small issue with the display which was quickly fixed after sending a message to the developer. Strongly recommend.
Storemapper is an asset to our site and it's easy to use. We upgraded to get the analytics and it's worth it. It's awesome to be able to see opportunities to grow our brand based on the location searches. I would highly recommend.
I use this app for our online store locator. It's very easy to use and integrate into your site. The app developer is extremely responsive and quick to address any call outs I have. Great experience overall.
It's Iris here! Appreciate you found some time to leave a review! It's amazing how you customized your Storemapper and it was a pleasure to contribute to it helping you out along the way :) Shared this with the team and we say thanks!
We previously used Store Locator for our store, but as we grew, we needed an app that would provide more than 300 location without using geo-locate. StoreMapper is the answer to our problem! Thank you for the app!
Tyler provided prompt and really friendly, helpful customer service. The app is straightforward, simple and effective. I love an app that does exactly what it says it's going to do, and does it elegantly. Thanks!
Philly was amazing help and the nicest customer service person I have met in a long time. I am happy to stay will Storemapper now because of her.