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Just started to use this app in order to drive customers to retailers that carry our product after our DTC shipping cutoff for holiday. It works great and support has been great!
We've installed this app to get our store locator data out of our ERP system and map them in an online store locator. It's works perfectly. I'm especially very satisfied with the customer service team. They are always quickly with responses and happy to assist.
We have had StoreMapper installed on our site for a while. It has always been one of those apps that works as expected and we don't check it's functionality that often. We recently had some API connector issues and Philly jumped on a call with me right away and got it resolved in minutes. She was super helpful and responsive. Great service!!
The app is working perfectly so far. Over at customer support, Philly has been beyond my expectation. 10/10. I'm an happy user.
Having an app that works well is one thing but support can make or break any app. In this instance it totally makes it. Thanks for all your help Iris!
Storemapper is an asset to our site and it's easy to use. We upgraded to get the analytics and it's worth it. It's awesome to be able to see opportunities to grow our brand based on the location searches. I would highly recommend.
Best Customer Service Ever! - A colleague enabled Store Locator on our store about a year ago. When we identified that it was not working and unsure of what that colleague had done (they are no longer with company), we reached out to Storemapper (Philly - an awesome and responsive representative of Storemapper). Through a couple of emails and a quick web call, we were able to get it operational! Next Year we are going to root for The Three Lions!
Been using this app for awhile now. It's been great and for some small issues we've had the support has been fast and efficient.
As a new member of the team I was struggling to de-bug an issue we were having with Storemapper. Philly came back to me within 24 hours and was very patient and responsive - supporting me to get the issue resolved. The functionality is good and exactly what we need to help customers find out stockists. It also has several features in the back-end that Philly helped me to find which I'll also be exploring further. Overall exactly what you'd want from an app - good functionality and great support if you have an issue.
We've had this app installed for about 10 days and it's working great. Installation and set-up were straight-forward and the consumer experience has dramatically improved on our site. Philly on the storemapper support team has been super helpful and responsive to our questions. So far, a great experience!