Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
Edited January 18, 2024

A store map is a store map, but right here is what you're really looking for -- quite possibly the best personal customer service you'll find anywhere, in any company anywhere, hands down. And I speak as the customer service manager for our own company. Philly especially (thank you again!) has provided the most helpful tips and graciously put up with my endless questions as I struggled to navigate Google Cloud Console issues and nail down nitpicky specs for my website's enormous world map of stores. A recent back-end UI update has also greatly improved usability and customization options for us as website creators/managers. Definitely worth signing on for your business's store map!

Ohana Music
United States
Over 4 years using the app
October 2, 2014

Here's why this is the best store location app in the Shopify App Store and in my opinion, the only one worth spending the time implementing.

1 - Tyler is dedicated to supporting his customers. He kept trying until he fixed our particular issues. It's IT. There are always issues. How those issues are dealt with is what's most important.

2 - It actually works. There's a competing product from one of the larger app providers and it had my stores in the wrong continent and some in the middle of the ocean. It took them several attempts over several weeks to fix and eventually they all had to have the latitude and longitude manually entered for each. That's a workaround. I want something that actually looks up the addresses correctly. Far less risky. There was also another competing product that didn't even open at all.

3 - There's an extremely useful feature that sets this apart from all the others (as far as I can tell and at the time of writing this) and that's the list of ungeocoded stores. The other app I tried didn't tell me there were any problems with my stores. If you have hundreds like us, it would take forever to check them all one at a time and the competing product didn't consider a store in the middle of the ocean to be incorrect anyway. With Tyler's app, I simply reviewed the list of ungeocoded stores one at a time and sure enough, each store in the list had a quirky bit of info in the address that was tripping up Google Maps. Once resolved, they're all working great.

Thanks Tyler. Great stuff.

slip for beauty sleep
Australia
About 4 years using the app
September 20, 2017

Iris went above and beyond to help my business, and I can't believe I can't leave more than just 5 stars. The integration was seamless. Thank you!

Detroitgrooming
United States
About 4 years using the app
Edited April 30, 2020

Love Storemapper! Their customer service is excellent! They helped set up our API key and even styled the map to fit our site. They are always quick to respond! Thanks for being awesome, Storemapper!

Three Hearts Modern Teething Accessories
United States
Almost 4 years using the app
Storemapper replied May 3, 2020

Thank you so much for your 5-star review! Maps API key set up can be confusing sometimes. We're always here to help you out and save your time for more exciting things to do with your map :)

Do not hesitate to reach us anytime!

Yours,
Iris & Storemapper Team

Edited January 13, 2022

We use Store Locator in a special manner because a lot of elements are highly customized in our site. (We use Store Locator to show geo-refereciated artworks). For that reason technical support is extremely important. I must to say that Storemappper team has been always very helpful to achieve the funcionality we want from their app. We had a problem yesterday with Google Maps API with our page down but they gave us a solution in minutes.

THE TRAVELER ART
Spain
Over 3 years using the app
September 1, 2016

Does everything we need. Clean, easy to use and no problems!

Lapcofr
United States
About 3 years using the app
November 11, 2022

The customer support team is very helpful and the product is very simple to use and easy to integrated with Shopify. Highly recommend.

Karbon
Canada
About 3 years using the app
November 24, 2022

We had an issue with the storemapper widget not displaying correctly on our webpage, and Kriti was so helpful in getting this sorted ASAP! We really appreciate the prompt responses and resolution of the problem!

Clever Clogs
Ireland
Almost 3 years using the app
Edited February 8, 2022

We've used the Storemapper app for almost 3 years now and it's been great. Simple to use, easy to update. The support team have been very helpful too. Thanks guys!

WTB
United States
Almost 3 years using the app
August 28, 2020

A very powerful tool especially when you need to work with large data sets. category customization is very useful when you need to segment out multiple locations. Overall a great tool and a very good CS team.

Vanity Planet
United States
Almost 3 years using the app