Avis (7)
Affiner
-
Par note
Great app, with a lot of features & great support...................................................
Hi there!
Thank you so much for your review! I'm glad to have you as a StoreRocket's client and please get in touch if you have any feedback or requests.
Adriano
Founder of StoreRocket
This is a very useful app if you have many stores or in our case dealers. We have been using this store locator for a few weeks now. and I am impressed we have dealers all over the country and when I am on the phone with a lead I regularly use this app to find the nearest dealer to the lead. Set up was a breeze thanks to their online chat. I would highly suggest this app.
Hi there and thank you so much for your review!
Please don't hesitate to message me if you ever have questions or you need help.
Adriano
Founder of StoreRocket
This map had the customizations I needed and the ability to embed anywhere. Overall I'm pretty happy with it.
Thank you so much for taking the time to share your review!
I'm glad StoreRocket has the customizations you needed and I'm excited to show you our new features.
Don't hesitate to get in touch if ever you have any questions!
Adriano
Founder of StoreRocket
We've used StoreRocket for nearly 3 years and it checks off all of the boxes for a low-lift solution. It looks great, is easy to customize, the user interface is extremely user-friendly, and the detailed exports have helped us to organize in other ways outside of the app. Any time we've encountered issues, the support team is quick to respond and resolve the issue. We're looking forward to growing with the platform into the future!
Thank you for sharing your positive experience with StoreRocket!
I am delighted to hear that StoreRocket has been a valuable asset to your business for nearly three years and that you've found our support team to be helpful.
Looking forward to continuing to support your business and helping you to grow in the future.
Thank you for choosing StoreRocket, and for your kind review!
Best regards,
Adriano
Founder of StoreRocket
StoreRocket checks all the boxes! The app was very easy to install and set up, and it has just the right amount of customizations to make your store locator unique and look like it was developed just for your website. We'll be looking to upgrade our account once we hit the location limit of our current plan.
Thank you so much for taking the time to share your positive experience with StoreRocket!
If you ever have any questions or concerns, please don't hesitate to reach out. We're always here to help.
Adriano
Founder of StoreRocket
Very good app, works and looks beautiful.
Adriano was very helpful in getting me set up.
A+++ would recommend!
Thank you so much for the kind words!
It's a pleasure for me to have you as a client.
If you have any questions, just message me and I'll do my best to help you.
Adriano
Founder of StoreRocket
BEWARE. Extremely disappointed in this app.
It worked beautifully the first time I used it. I attempted to add it to more than one of our Shopify stores, because I was convinced on the first go. But, somewhere down the line they released a 'beta' of the dashboard and it severely effected the function across 3+ of my stores. Repeatedly, it kept asking for us to re-subscribe our plan and when attempting to do so, did nothing but refresh the page and bring us back to the same re-subscribe page. After many attempts trying to contact support, no one answered or was able to help. I'm forced to leave a distasteful review and switch all of our store locators elsewhere. It's truly a shame.
It breaks my heart to read that StoreRocket worked beautifully for you at the beginning and then you've found an issue that made you leave this review.
Please let me explain what happened. It's really important to me.
I've tried getting in touch with you but unfortunately, there might've been some issues with the responses because you haven't received my replies and I haven't gotten yours. That is why I always recommend using the support button from Shopify (so one of the Shopify experts can get involved too).
All your projects are still there, up and running, you just had to switch between them from the "Projects selector" displayed in the top-left of the sidebar.
Misunderstandings can happen and they are not done with bad intentions.
Please let me sort this out for you: just send me a message and I'll do everything I possibly can.
Adriano
Founder of StoreRocket