StoreSEO: AI for SEO & Image
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
优化
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按评分
efficient and friendly support. Knowledgable and able to convey technical terminology in layman's terms, easy to follow and understand.
Amit was friendly and professional. It is a nice service from Store SEO to have a call with customers even when they are on the free plan. I will definitely consider upgrading to another plan now.
Fantastic app, I got stuck right away but the Live Chat help is very good, just ask and they will make a video and show you what to do, awesome! I recommend this app to anyone that wants to improve their SEO without spending thousands on a big campaign with an SEO company, no thanks!
Super helpful and easy to use!
Good SEO but you have to pay for Schema Markup. Good Customer Support.
Thank you Amit Paul for your stellar support and verifying my page fast. StoreSEO helps me to save time.
Watch these people. I made the mistake of installing their app, and I wouldn't say I liked it because it conflicted with other apps. I wrote to them and told them about it immediately, and the app was uninstalled 30 minutes later. I just got their bill for 82$ usage fee. I want that money back immediately, please.
Hi,
It seems you've reached out to us for a refund (Usage Charges), and we process refunds within 2 hours. Please have a look: https://d.pr/i/SWKAcF.
Regarding the initial conflict with other apps, I understand that you populate Meta Title, Meta Description, and other SEO values using another app. As our app populates the Shopify native Meta values, there might be a conflict when using another SEO app. This is true for all SEO apps. In StoreSEO, you have two options: https://d.pr/i/RZ9ObM:
1. Keep Existing Settings: This option won't edit any of your SEO values, even if they are written by another SEO app.
2. Customized: This option allows you to customize values (patterns), and we display a proper warning message as well.
We believe this flow properly maintains your settings. If you choose the first option, which is selected by default, it won't edit anything written by another SEO app.
Since we're communication through our support channel, lets discuss more there about this and get this resolve. We're always here to help
Thank you!
Thanks ! NADVI !!
The support I received was outstanding; the representative patiently walked me through the product's features and assisted me in seamlessly integrating it with Google Analytics. This experience has significantly enhanced my understanding of the application, empowering me to enhance the quality of my products.
I'm truly grateful for the exceptional assistance and the time taken to guide me through. Thank you!
Your words of appreciation mean a lot to us. We strive to provide not just a product, but also an exceptional support experience that empowers our users. We're delighted that we could be a part of your journey toward enhancing your products.
Should you have any more questions or require further assistance, please feel free to reach out. We're here to support you every step of the way.
Once again, thank you for choosing our product and for your kind words of appreciation.
Great!
Thank you so much for your review.
Please feel free to reach us when you need any help.
Cheers!
Update: He made me fill out the review while I was on onboarding video call before I hung up. Felt rushed at the end and didn’t get all the answers I needed. I want this app & your code off my store. It has messed it up so bad my photos aren’t showing up & when I search my site name everything else shows up except my site. No customer support on chat. So I changed my review to update y’all and hope this gets noticed by suppprt.
I want your code out of both my stores!
And in your onboarding process they try to make you sign up for the 200 product option so they get their money upfront. I didn’t fall for it cause I have way more products.
BTW everyone is named Amit! I had two stores and two onboard people with the same name and different pictures haha
Amit is great at the onboarding process. Tremendous help! He worked me into his schedule with no problems. Thanks!
Hello there,
I'm sorry to hear about the trouble you've experienced with our StoreSEO app. We take feedback seriously and are committed to resolving any issues you encounter.
Our team is ready to investigate the matter thoroughly and provide you with the support you need to ensure your store functions smoothly. Whether it's troubleshooting technical issues or addressing concerns about the app's impact on your store's performance, we're here to help every step of the way.
We see you haven't yet responded to our outreach attempting to investigate the issue with your store. We'd really like to help!
Regarding the lack of response from our customer support team, we understand your frustration and sincerely apologize for any delay in communication. We are actively working to improve our response times and ensure that every customer query is addressed promptly and efficiently.
Please respond to our email or let us know your availability here https://calendly.com/storeware/storeware-custom-meeting it will allow us to look at your website. We're committed to resolving this issue for you.
Looking forward to hearing from you
Thanks