Fitness brand Crossrope sells its weighted jump ropes to cardio lovers around the world. Jump into the apps they use to up their numbers.
9.7%
Conversion rate on requests to leave review
50%
Survey response rate
+1%
Average order value
Learn what people want
Crossrope used the Fairing Post Purchase Surveys app to ask customers about their products and got a whopping 50% response rate, along with all kinds of invaluable insights.
5.0
out of 5 stars(181)181 total reviews•14-day free trial
Surveys for marketing attribution, user feedback, and NPS
Test out different upsells
When Crossrope wanted to improve their checkout rates, they tested out personalized recommendations and saw an immediate 1% jump in average order value.
4.9
out of 5 stars(658)658 total reviews•21-day free trial
AI recommendations: cart, checkout, and post-purchase upsells
Use reviews to boost sales
Customer reviews, photos, and ratings give shoppers the confidence to buy. They also help with SEO. Since adding Yotpo, Crossrope got 18,000 new 5-star reviews, with a “please leave a review” conversion rate of 9.7%.
