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True Botanicals

Plan
Shopify Plus
Industry
Skincare
Joined Shopify
2014
A model holding True Botanical’s Renew Serum beside her face outdoors

Skincare brand True Botanicals delivers clean, vegan skincare products to ethically-minded customers everywhere. Here are the apps they use to run a sustainable business selling sustainable products.

  • +20% increase in average order value (AOV)
  • +15% more purchases through Google search
  • 95% customer satisfaction score (CSAT)

Make informed marketing decisions

With Segments, True Botanicals can easily translate data science into art. Its platform empowers them to truly understand their customers so they can create better marketing campaigns and decisions. After adding this app, True Botanicals saw a 20% increase in average order value.

5.0 out of 5 stars 67 total reviews Free trial available
Maximize LTV with shopper insights and AI RFM segmentation.

Sell more through search

True Botanicals uses Schema Plus for SEO to save on development work by generating rich snippets and reviews for Google Organic Search. Since adding this app, True Botanicals has generated 15% more purchases through organic search.

4.9 out of 5 stars 414 total reviews Free trial available
Schema for Rich Snippets: increases SEO and Google rankings

Personalize their support experience

Using Gorgias Help Center Desk, the customer agents over at True Botanicals’ can quickly respond to customers in live chat, with instant access to their profiles and previous orders. By personalizing their customer support experience, True Botanicals is seeing a 95% customer satisfaction score.

4.3 out of 5 stars 695 total reviews Free trial available
Support made simple and scalable.
True Botanicals’ renew oil in a bed of pears and leaves
We’ve experienced explosive growth with Shopify Plus over the past few years and couldn’t have done it without our apps to help save time, money, and resources. Not to mention driving more sales!

Rebecca Boston, CMO, True Botanicals

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