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We'd used this app for over a year now but unfortunately these days there are problems with random products not from our store showing up on the alerts instead of the product image. Team was unable to fix this issue and said they'd be working on a ground up overhaul but no update since.
I'd recommend not using this app in it's current state given random product images not from your store can come up instead of your own products image.
The UI is rather clunky and after months of back and forth with the devs we've decided to uninstall it. It still shows other people's sales on our streamer's alerts which makes our brand look immensely unprofessional and we simply can't continue using it. If it ever gets fixed we're happy to give it another go but till then I'll be leaving the review as it is.