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Today, I have launched a new product, and it is crucial for my business to have the Stream Alert working seamlessly. However, the Stream Alert is not functioning at all. It continuously displays "loading" and does not open.
I have invested a significant amount of money into this service, and it is imperative that it works correctly, especially during this critical launch period.
No response via Email
We responded to your email, and it went to info@dnf**** and replied within a minute of us getting the email from you. The team looked at it and implemented fixes yet, we never received a response from you on if the issue was resolved on your end. While we are attempting to resolves things on our end as quickly as we can. We do not have control over personal users cookies, caching etc. We will still love to ensure things are working for you but please respond to our emails white list our email streamalertsapp@gmail.com
been using this app for 4 years and finally cancelling. they alerts only go through like 10% of the time or less. always buggy, its too bad i do need a reliable product that triggers real alerts but this one doesnt so yeah sadly... cancelling. but it used to work really well in like 2020. now it doesnt at all
0 customer support,
the concept is awesome but the app just doesnt work
We apologize for your experience. We are working on updating our servers to meet demand. While your store doesn’t look familiar from any support ticket. We try to be transparent with everyone. Hopefully any email hasn’t slipped through. Without is responding. We will double check all channels to make sure.
Absolutely no user support from app developers. We have reached out about several issues we are having and there has been no reply.
We’ve only received one email from you 9/25, and we replied 9/26. We will reply to that same email again look for an email “Stream Alerts response” You can also find us on Twitter. We value all of our customers
*update 12/14 no response.
You can also Dm us on Twitter.com/Stream_alerts