The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
This app is a SCAM. Our company needed a way to integrate our Instagram feeds into our Shopify official page. We looked for an app that could solve this problem and we found this one. When we started utilizing it we were satisfied with it. It all changed quickly though. Because we were using the free trial we had to uninstall and reinstall the application each time we updated our account. This was no problem; we were planning on paying to have the service upgraded anyway. The problem came when we paid for the service and tried to integrate Instagram again. It failed. It would not let us access our feeds, displaying this message each time we tried: “Error: The selected account does not exist. Please try again with another account”. This happened time and time again, no matter the Instagram username we used. Our business relies heavily on our Instagram feeds so it goes without saying this problem affected us extremely. We contacted customer support immediately and we were did NOTHING to solve this inconvenience. For starters, they always took one or two days to reply to our e-mails, and every time they did reply they did it with things like “Can you kindly confirm you still have the same problem?” Yeah, if I sent you the e-mail is because we have a problem. A week went by and the problem was not solved, we asked for a refund and have not got it. They have not replied. USING THIS APP COST US A LOT OF MONEY; USE IT AT YOUR OWN RISK.
It worked nicely for the first few months then it stopped. No one actually make an effort to resolve the problem and I uninstalled the app. Very disappointed!
Great Books 2
Unable to install and to connect to Facebook. Despite several emails to support, no solution!
3 days later and still no solution. !!
well i dont know what its doing. Its getting 1 star because i need help and none of the help options for this app is working for me =(