Omtaler (9)
Raffiner
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Etter vurdering
BEWARE OF THIS APP! I installed it thinking it was free, and it would help manage my business better. After installing it, and getting my bank account and stripe account set up. Immediately started to sync it with my open orders, and it starts sending email reminders. Good right? NO! The company suspends my account out of no where with no explanation. A generic, sorry we can't work with you. Keep in mind I've just sent out over 100 emails to my clients, letting them use this new way to pay their invoice, while I disabled another app. This caused a huge issue where my customers are paying they're invoice but the APP IS REFUNDING THEM. I've emailed them several times to help me either log back in, or stop sending emails to my customers to pay their invoice through the app.
A simple way to look at it is that this APP and their Team just threw a monkey wrench right into my business, and not even trying to help. I've easily lost hundreds of dollars. I can't even track which invoices are being paid and which ones are refunded because they removed my access WITHOUT EXPLANATION!
ANY COMPANY THAT JUST STONEWALLS PEOPLE THEY DO BUSINESS WITH IS NOT TO BE TRUSTED.
Thanks for sharing your feedback with us.
At Streamlined, we take security very seriously. Protecting our customers is our top priority, and as a business, we have to comply with strict financial laws and ‘Know Your Customer’ regulations. This means we verify every business we work with, to make sure they meet those terms. In most cases, this is simple and straightforward.
In your case, we were unable to verify your business during our review. We reached out directly using the contact information provided to try to verify your account before taking any further action, but unfortunately, we were unable to do so. That meant we had to act in accordance with those laws and regulations, to suspend access to your account.
We’ll always do whatever we can to make this process simple, and to clear up any misunderstandings along the way. Please don’t hesitate to reach out to us at help@streamlinedpayments.com if you need any more help.