Subi Subscriptions App

Hello David! It's incredible to hear that you've had a positive first experience with Subify. Sure, dive deep into your subscriptions and if you need any more assistance, you can count on us. Also we'll pass on your kind words to Melika.

Thank you for sharing your honest experience with us. We apologize for the initial challenges you faced in getting started and any shortcomings in your early interactions with our customer service team. We strive for excellence in all aspects of our service, and your feedback is crucial for us to improve.

That said, we're absolutely delighted to hear about your positive experience with Delaram! It's fantastic that she was able to understand your needs and help you sort everything out effectively. We're proud to have team members like her who can turn around the experience for our users.

Your decision to stick with the app because of her assistance is a great compliment to us and motivates us to continue providing top-notch support. Please know that we're here to assist you at every step of your journey with Subify, and we're committed to ensuring a smooth and positive experience going forward. Thank you for choosing to stay with us!

Thanks for recommending us! In your way to growth, count on our help.

We appreciate the time you took to share this with others. We're here to make sure the rest of your experience continues positively!

Dear Idriss, I am Koorosh, the Managing Director of Subify. We apologize deeply for the inconvenience caused to you by our service. As mentioned by Yasaman during our chat, we are unable to remove the Subify invoice from your Shopify account ourselves. However, please note that you will not be charged as the plan has been canceled. In such situations, we have requested assistance from Shopify support to remove the invoice on our behalf. To address this matter, we have reached out to Shopify and are keeping you in the loop. We will make every effort to expedite this matter and ensure that Shopify resolves the issue as quickly as possible.

Thank you for your positive feedback about our app and customer service! We're glad to hear that you're finding value in what we offer.

We appreciate your candid thoughts regarding our tiered pricing structure. Our goal is to provide flexible options that cater to a variety of needs and budgets. We understand, however, that this approach might not align perfectly with every user's preferences or requirements. Your input on the analytics aspect is particularly valuable, as it gives us insight into what features are most important to our users.

Please know that we continuously review our pricing and features to ensure that we're offering the best possible value and experience. We'll certainly take your feedback into account as we evaluate future updates and changes.

In the meantime, if you have any questions or need further information about our plans and features, please don't hesitate to reach out. Our team is always here to help and provide support where needed.

Thank you for your honest feedback and for giving us a 4-star rating! We're pleased to know that our responsiveness to your questions has been up to your expectations. Nareh and Mohsen, in particular, will be delighted to hear that their assistance has been appreciated.

Your cautious approach in fully assessing our service before fully committing is completely understandable. We're here to support you every step of the way as you prepare to launch the subscription service.

We eagerly await your update once you've fully implemented Subify and would love to hear how it works for you. Your feedback is invaluable in helping us improve and tailor our services to better meet your needs.

We are grateful that you took the time to leave us a review. It is good to hear that you had a smooth experience contacting our support team. Some store themes require a little extra attention for widget setup; that's why the widget was not showing when you installed us.
Our team is here for you if you need anything.