Subi Subscriptions App

Subi Subscriptions App

Reseñas (811)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
4 de agosto de 2024

It is fairly simple to use.

Rooted By Faith Designs
Estados Unidos
4 meses usando la aplicación
9 de abril de 2024

I have just now downloaded this app and had immediate support provided which was greatly appreciated. I am extremely happy I've chosen this app. Would be happy to give another review at a later time once I've had a couple of months to try it out more and get a better idea of how the app works so I could provide better feedback.

Stacey's Kindness Candles
Canadá
27 minutos usando la aplicación
Subi (formerly Subify) respondió 12 de mayo de 2024

Thanks for recommending us! In your way to growth, count on our help.

25 de noviembre de 2024

Good

Your Gaming World
Estados Unidos
22 de julio de 2024

good support

WildBrews
Lituania
4 días usando la aplicación
11 de mayo de 2023

Nice lil' app, there is some room for improvement in the setting's UI from my point of view but it does the job really well. Plus, it's now translatable for website that have multiple languages, which is nice!

My American Shop France
Bélgica
Casi 2 años usando la aplicación
Fecha de modificación: 8 de abril de 2023

the chat service is reactive and serious ! moreover they helped me a lot to create the perfect plan. thank you

Maison Divination
Francia
8 meses usando la aplicación
Subi (formerly Subify) respondió 28 de marzo de 2023

Dear Idriss, I am Koorosh, the Managing Director of Subify. We apologize deeply for the inconvenience caused to you by our service. As mentioned by Yasaman during our chat, we are unable to remove the Subify invoice from your Shopify account ourselves. However, please note that you will not be charged as the plan has been canceled. In such situations, we have requested assistance from Shopify support to remove the invoice on our behalf. To address this matter, we have reached out to Shopify and are keeping you in the loop. We will make every effort to expedite this matter and ensure that Shopify resolves the issue as quickly as possible.

22 de septiembre de 2023

Good app, good customer service.

I wish they didn't have a ton of tiered pricing. I'm missing the analytics aspect but dont wanna upgrade.

AdsRx
Estados Unidos
5 meses usando la aplicación
Subi (formerly Subify) respondió 4 de enero de 2024

Thank you for your positive feedback about our app and customer service! We're glad to hear that you're finding value in what we offer.

We appreciate your candid thoughts regarding our tiered pricing structure. Our goal is to provide flexible options that cater to a variety of needs and budgets. We understand, however, that this approach might not align perfectly with every user's preferences or requirements. Your input on the analytics aspect is particularly valuable, as it gives us insight into what features are most important to our users.

Please know that we continuously review our pricing and features to ensure that we're offering the best possible value and experience. We'll certainly take your feedback into account as we evaluate future updates and changes.

In the meantime, if you have any questions or need further information about our plans and features, please don't hesitate to reach out. Our team is always here to help and provide support where needed.

20 de julio de 2023

I'm only giving this a 4 star because they have been very responsive to my questions. I haven't hit the go button on the subscription service yet. But so far they have been great with the help. I can update later on once I make it a go. Nareh and Mohsen have been very helpful.

Afresh Culture
Estados Unidos
5 meses usando la aplicación
Subi (formerly Subify) respondió 8 de enero de 2024

Thank you for your honest feedback and for giving us a 4-star rating! We're pleased to know that our responsiveness to your questions has been up to your expectations. Nareh and Mohsen, in particular, will be delighted to hear that their assistance has been appreciated.

Your cautious approach in fully assessing our service before fully committing is completely understandable. We're here to support you every step of the way as you prepare to launch the subscription service.

We eagerly await your update once you've fully implemented Subify and would love to hear how it works for you. Your feedback is invaluable in helping us improve and tailor our services to better meet your needs.

28 de febrero de 2024

Migration took longer than expected due to legacy issues we had with our theme and various old apps we had installed.

The team did work with us closely to resolve issues encountered every step along the way.

There are features that were required features we were missing along the way and most of them were released within 2-3 weeks and some have not been implemented. Overall, the app dashboard is easy to use and the live chat is prompt in responding to queries as well.

PetProject.HK
RAE de Hong Kong (China)
4 meses usando la aplicación
Subi (formerly Subify) respondió 3 de marzo de 2024

Thank you for sharing your experience with the migration process to Subify. Your feedback on the features is invaluable to us and keeps us going for the better. Should you have any further feedback, questions, or need assistance, please don't hesitate to reach out.

25 de octubre de 2022

I'm trying this app out for my new subscription website. While the initial install did not work, it was easy to contact support and they were able to quickly resolve my issue to my satisfaction.

Pet Subscriptions
Estados Unidos
4 meses usando la aplicación
Subi (formerly Subify) respondió 14 de noviembre de 2022

We are grateful that you took the time to leave us a review. It is good to hear that you had a smooth experience contacting our support team. Some store themes require a little extra attention for widget setup; that's why the widget was not showing when you installed us.
Our team is here for you if you need anything.