Subi Subscriptions App

Disappointed with Subi support - we have been held up with a minor tech issue which has taken over three days so far to sort out. There is no direct link to talk to someone who fully knows the technical limitations with the app and this results in long messaging times with person on Subi chat. This has cost time and money and we are in limbo.

There are a few issues and restrictions with Shipping set up we have with prepaid plans.
We would suggest fully researching the settings in test mode before committing to this, as there are a few flaws with it. And to look at other apps before you set up all of your products using this app and commit to it.

Great app - runs smoothly. Even when a small issue did arise: spoke with Rick and he sorted it out very swiftly. 5 stars from us

I am new to Subi and having 24/7 help with a customer service agent is valuable! Nareh was able to advise me on two different issues I was having with the App on my new website. Thank you, Nareh!

I want to express my gratitude to Hasti. She was incredibly helpful and handled my issue perfectly. Her professionalism and efficiency made the entire process smooth and stress-free. Thank you so much for your excellent assistance!

Enjoying this app so far. Pearl from their team was patient and super helpful when I had questions.

Rick was very helpful. I was having a problem with my customers payment method and he was able to help me. He responded very quickly as well.

Thank you, Subi, for your amazing support in setting up subscriptions for our organic coffee shop, BirbCafe.com. You made the process so easy and hassle-free!

Subi offered us, as a new business an option to use the application for free, with the option to upgrade it later. Mel from customer service was very helpful.

great subscription service. customer service is always helpful when we need assistance. we've worked with Stella a couple times now and she is quick and efficient!

Highly Recommend, very helpful lady name Pearl, quick action if any help needed