Subi Subscriptions App

This app works perfectly well for e-commerce if you would like to have recurring orders from customers under subscription plan. It is easy to navigate, user friendly. Their support team (Ms Nilou) has been very helpful in recommendations. Honestly, you need to try it.

We had been thinking about offering subscriptions on and off over the years, and finally decided to give the idea a try. After a good deal of research, and discussion about which features were most important to us, we chose Subi.
With friendly support and advice from Rick, we made sure we understood the terms and conditions before installing and setting up the app for a trial. After nearly a year, we continue to await a first subscriber—but we are confident that that lucky customer will have a good experience.

So far, this app has been able to meet most of my needs, and it offers a good variety of features and options. The team is continuously improving and updating the app, and overall the experience has been really positive. Definitely worth trying out.

Also, whenever I ran into issues, I could easily reach out to their team for support. Responses were fairly quick, and most problems were resolved smoothly. Communication has been easy throughout, and the team has been very patient and helpful.

great app and service. nice to be able to give customers an option to subscribe and save to help boost your website! Wouldn't worry about any problems or bugs, i experienced something and under 5-10min Rick with their customer service had me back good and ready to go all in time for my customer to place their order how they wanted! Thanks Rick and Thanks Subi!!!

I'm a few months in, and mostly smooth sailing so far. A few caveats:

1) I hired some custom coding (outside of Subi) to get the subscription widgets to show in a more clear and effective manner.

2) Some things are a bit unclear or clunky at the outset, like payment reprocessing in the event of a failed payment. Their AI chatbot gave me a completely wrong answer regarding this the first time this occurred, resulting in me sending several duplicate shipments.

3) Once you get past the AI chatbot, most of the customer service team have been very helpful, with the exception of one guy who I just avoid if I see his name come up.

But, given the complexity of handling subscriptions, this has been very serviceable, was relatively easy to set up, and has been fairly easy to maintain other than a clunky bit or two. A learning curve is to be expected when you dive into something like this.

Subi has helped us increase our revenue with subscriptions. Customer support has been great. Shoutout to Aaron

Great app and Harry was so helpful when I was having difficulty creating a customization!

Le support est toujours très réactif, l'application est hyper facile à prendre en mains.

Very qualified support team, with quick replay whenever we need. The solution is performing well, i am using it in two of my websites. I recommend.

Harry was very helpful in helping me with my questions.