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Great subscription app with an easy setup and smooth user experience. The customer support is excellent—Nilou was incredibly helpful, responsive, and professional. She quickly resolved my questions and made the whole experience seamless. Highly recommended!
Nilou is very patient and very prompt with her replies! Amazing customer service!
Mason was great and very efficient!
So far so good! My first time using this app so still figuring it out. One of the chat agents Mason has been really helpful in answering my questions.
Merci à Milou pour sa patience et l'aide qu'elle m'a apporté avec une grande gentillesse :).
SUPER easy to setup and the customer service was immediately available to assist. Thanks to Harry, the support rep I had my service membership subscription live in literally just a few minutes.
matches the store perfectly! rick have been super helpful
Great customer service! Grace was so supportive and professional. She replied to me promptly and was able to solve my challenge!
Subi helped me to do the subscription easier. Also, the help of Grace was wonderful.
Super helpful step by step assistance with Mason made setting up my subscription ability on my website a breeze. Highly recommend.
I love have fast the support team is with troubleshooting! Super helpful, and eager to help! Highly recommend! Thanks
Thank you to PEARL for helping me with such kindness, understanding, and professionalism. I am delighted with my SUBI subscription.
Great help and fixed my problem with customer service
Set-up was a breeze and Sam was very helpful in double-checking I did everything correctly. Haven't processed any payments or subscriptions from it just yet, but so far so good.
Pearl was a huge help when I couldn't figure out how to get rid of an extra widget! I highly recommend this app!
Great customer service
Pearl mi è stata di grande aiuto mi piace come approccia con il cliente fantastica
Miles has been of such great assistance in helping with some integration hurdles. Very quick response rate and friendly nature (not judgemental of my lack of tech knowledge). 10/10 recommend.
Really fast response from support - Rick was super friendly and helpful and talked me through how I can use Subi for my subscription business.
Thank you!
excelente
Nareh was extremely patient and helpful when resolving our problem. Subi are always super quick to resolve any issues. Sam was also exceptionally helpful.
Very quick and useful support from Sam, recommend great app
Stella helped me efficiently and quickly to solve the issue with the transaltion in French of the subscription. Thank you!
Miles was great to work with, Got me started on the right track! If I need him again i will be sure to reach out!!
Thanks Nilou for solving my shipping issues with ease and quickly!!!!!!!!!!!!!!!!!!!!!
Great experience! Miles assisted me very well and make me understand and helped me to solve my problem. Really appreciate this support. Thanks !!
Once i install this native app, inmediatly the customer service contact me to bring me any help i want. Things become easy with custom service and with the user expierence of the app. Thank you Grace for your welcome and helping me!
Grace was so helpful and supportive, not to mention very patient as I worked to get things up and running lol. This app is easy and intuitive to use and I appreciate the free plan while I test my new memberships.
Dela did a very great job. helping fast and was very kind
great customer service great work
Very good software. still testing it, but support are awesome!
Service très réactif et compétent ! Merci
Thanks to nilou, she helped me very fast and it was super effectiv!
Fantastic customer support. Ive just got back from holiday with 1million ideas on how to improve my subscription rates and accidentally changed the code on my shopify website, to the point I broke it and the app wasnt working, its Sunday morning and I didnt really expect a reply. Mason helped me fix my store and got back in a matter of minutes. A* customer service and a very happy customer. I will carry on expanding with this company.
Thank you for sharing this amazing feedback! We’re so glad Mason could jump in and get your store back on track so quickly, even on a Sunday morning. At Subi, we’re here to make sure your subscription journey is smooth no matter what, so you can focus on growing and bringing all those new ideas to life. We’re excited to keep expanding with you! 🚀
Merci Harry pour ton aide precieuse. Top
Top Service
Great discussion with Sam who was very efficient and effective. Thanks!
service tres apprécier avec beaucoup courtoisie
This app was so frustrating at first, and honestly I would have cancelled if it wasnt for Miles. He not only has the best understanding of how this app works, and is technically so smart, he has the best customer service. This rating is just for him. Thank you Miles for helping me and making it so easy!!
these guys are seriously on top of their customer service game - i've been messing around with Subi for a couple minutes and pretty much everything i've needed to do is done.
its a simple app with plenty of features and a good team behind it.
btw Stella was the one who helped me out a bunch
Grace was very helpful.
Support ultra réactif. Merci Harry !
Amazing application! Incredibly helpful assistance from Pearl for my customisation requests! She is incredible! Subi have really got a great product and team! Highly recommended!
Miles has been a great help
Pearl was AMAZING! I had an issue and she instantly reached out and helped me fix my problem! Shoutout to PEARL for being amazing!
Stella was great at helping me set up my memberships the way I wanted them.
Great service and app. Harry was very helpful!
Dela was super helpful, thank you! my issues resolved