Subi Subscriptions App

This app is really great. It offers a really vast amount of features and options. Some of the widgets that you embed are not as customizable as I would like but they work well and don't break.

It is however a bit pricy. The free plan offers a decent amount to get started but most of the great features you will want are behind the higher upgraded plans. The starter plan doesn't have much, but it has just enough to make you want to upgrade to a higher plan. However the price difference between Starter and "Subi" plans is absurd. Its a 10x price jump.

I would love to give it a 5 star however the pricing plans need a rework, so for that i have to give it 4 stars.

Mason was super helpful showing me how to get the data I needed.

Subi integrates well with Shopify and has been a solid addition to our setup. I do run into the occasional glitch, and it can take a few minutes to sort things out, but support has been helpful when needed. Today, Pearl was especially quick and effective in resolving an issue, which I really appreciated. Overall, I’d recommend the app.

Pearl is very helpful and get back to you timely. The app works well.

We start now with Subi, it was easy to create our first subscription plans and I am excited how our customers will take it! I had some contact to subi in order to translate all the details to german, rick helped me fast and friendly. Thanks!
One little star less, because there are still some features that I feel are missing, like showing the subscription conditions in an easy and at the same time nice looking way.

I am happy with the help i have recieved. Dela was great at answering all my questions. Unfortunately, the app is not able to automatically send digital downloads each month for my subscription. But Dela was helpful in suggesting other email automation apps that could tie into the subscription to do this for me.

Sam provided fast and efficient support to ensure the app support was on brand. So far the app is delivering what I need.

However I am noticing there are some restrictions for basic functions like email notifications and sender email address, which are essential for a seamless brand experience. The only way to unlock them is to upgrade to more expensive plans, which is the biggest watch out.

I've been using Subi for a while now and my experience has been, on the whole, positive. We had some issues over Black Friday which negatively affected my store and the customer service was not helpful. However, my recent interactions with Melissa have been extremely good - she was super helpful and customised many things for me. I do hope this app grows and they can improve and increase their functionality. Thank you.

Very quick in person response from Mason to a subscription pricing issue - even on a Sunday. The instructions on the automatic chat were clear but just didn't work so I needed to speak to a human and Mason sorted it overnight. The issue was linked to subscriptions set up while a product was on promotion which set the price for subsequent subscriptions. The subscription did not automatically update with the new product price. Definitely something to be aware of as my customers got a second month of an uber bargain.

Muy simple y buena. Necesita mejorar en la forma de calcular descuentos, sobre todo si existen descuentos activos. El soporte es muy bueno, siempre dispuestos a apoyarte.