Subi Subscriptions App

Subi Subscriptions App

Recensioner (925)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 94 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
16 december 2023

I found it a bit tricky to get started with and the first 2 customer service folks I had were not great. This morning Delaram helped me and she was a total rockstar. Understood exactly what I needed and helped me sort everything! I'll stick with the app just because of her.

Fairtrade Gifts from Palestine | Handmade Palestine
USA
Ungefär 20 timmar användning av appen
Subi svarade 4 januari 2024

Thank you for sharing your honest experience with us. We apologize for the initial challenges you faced in getting started and any shortcomings in your early interactions with our customer service team. We strive for excellence in all aspects of our service, and your feedback is crucial for us to improve.

That said, we're absolutely delighted to hear about your positive experience with Delaram! It's fantastic that she was able to understand your needs and help you sort everything out effectively. We're proud to have team members like her who can turn around the experience for our users.

Your decision to stick with the app because of her assistance is a great compliment to us and motivates us to continue providing top-notch support. Please know that we're here to assist you at every step of your journey with Subify, and we're committed to ensuring a smooth and positive experience going forward. Thank you for choosing to stay with us!

22 september 2023

Good app, good customer service.

I wish they didn't have a ton of tiered pricing. I'm missing the analytics aspect but dont wanna upgrade.

AdsRx
USA
5 månader användning av appen
Subi svarade 4 januari 2024

Thank you for your positive feedback about our app and customer service! We're glad to hear that you're finding value in what we offer.

We appreciate your candid thoughts regarding our tiered pricing structure. Our goal is to provide flexible options that cater to a variety of needs and budgets. We understand, however, that this approach might not align perfectly with every user's preferences or requirements. Your input on the analytics aspect is particularly valuable, as it gives us insight into what features are most important to our users.

Please know that we continuously review our pricing and features to ensure that we're offering the best possible value and experience. We'll certainly take your feedback into account as we evaluate future updates and changes.

In the meantime, if you have any questions or need further information about our plans and features, please don't hesitate to reach out. Our team is always here to help and provide support where needed.

22 augusti 2023

Great app and interface to work with. Still missing a few features but overall covers the basics. Customer support is outstanding.

MyTheraPlayBox
Australien
8 dagar användning av appen
Subi svarade 7 januari 2024

Thank you for your review and for highlighting the strengths of our app and customer support! We're glad to hear that you find the interface user-friendly and that our support team has been outstanding in assisting you.

We appreciate your feedback on the features currently available in Subify. Our team is constantly working on improving and expanding our app's capabilities to better meet the needs of our users. We'd love to hear more about the specific features you're looking for, so we can take your suggestions into consideration for future updates.

Your experience and satisfaction are our top priorities, and we're committed to making Subify even better with each update. If you have any further feedback, questions, or need assistance, please don't hesitate to reach out.

Thanks again for choosing Subify and for your constructive feedback!

11 maj 2023

Nice lil' app, there is some room for improvement in the setting's UI from my point of view but it does the job really well. Plus, it's now translatable for website that have multiple languages, which is nice!

My American Shop France
Belgien
5 månader användning av appen
10 juli 2025

Could be a bit better but overall support is good and works fine!

Miranda Ingredients™️
Storbritannien
Ungefär en månad användning av appen
23 april 2025

Still getting used to the app but Mason was a great help. Thanks!

Nordic Farma
Estland
6 dagar användning av appen
Subi svarade 26 maj 2025

Thanks for the feedback! We're glad Mason was able to help — let us know if you need anything as you continue exploring the app! 😊

Redigerat 12 december 2024

This app didn't end out being what we needed, so I uninstalled it. But it's possible we will revisit using it in future.

Little Creek Lamb & Beef
USA
19 dagar användning av appen
23 juli 2024

The staff are a great help and pretty quick as the app is okay but comes with limitations that are not explained properly at the outset. Its pretty good but you have to make some work a round's which seem simple but would have thought they could have had it covered. Haven't used it yet but will submit an update when i do.

Dayfuel
Australien
13 dagar användning av appen
21 februari 2024

very helpful with the set up, first day using the app, thanks to the online chat team

Diabetes Headquarters
Australien
Ungefär en timme användning av appen
Subi svarade 3 mars 2024

We appreciate the time you took to share this with others. We're here to make sure the rest of your experience continues positively!

22 augusti 2025

I love that within this app I can create membership tiers, restricted access pages, apply discounts and manage a members only loyalty program. I just installed this app, so I have only tested it so far. I will edit my review once I have upgraded to experience more features.

LUX LyfeStylez
USA
Ungefär 3 timmar användning av appen