
Subi Subscriptions App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (793)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer satisfaction and retention, describing it as a game-changer for subscription management and revenue growth. It features user-friendly setup, recurring billing, product swaps, and trial periods. The app integrates smoothly with existing systems and offers responsive, effective customer support that provides personalized assistance, making it ideal for anyone looking to enhance subscription services on Shopify.
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Great app and interface to work with. Still missing a few features but overall covers the basics. Customer support is outstanding.
Thank you for your review and for highlighting the strengths of our app and customer support! We're glad to hear that you find the interface user-friendly and that our support team has been outstanding in assisting you.
We appreciate your feedback on the features currently available in Subify. Our team is constantly working on improving and expanding our app's capabilities to better meet the needs of our users. We'd love to hear more about the specific features you're looking for, so we can take your suggestions into consideration for future updates.
Your experience and satisfaction are our top priorities, and we're committed to making Subify even better with each update. If you have any further feedback, questions, or need assistance, please don't hesitate to reach out.
Thanks again for choosing Subify and for your constructive feedback!
Great support, didn't end up having the capabilities we required but I was able to find that out quickly due to their support staff being readily available.
Rating four stars as they didn't have the functionality to build a box for my customers and subscribe. It seems like a great app for subscriptions otherwise.
Thank you for taking the time to leave us a review! We're glad to hear that you found our support staff helpful and readily available. Providing efficient and responsive customer service is something we take great pride in.
We're sorry to hear that Subify didn't have the specific functionality you were looking for in terms of building a box for customer subscriptions. Your feedback is invaluable to us as it helps us understand where we can improve and expand our features. We are continuously working on enhancing our app's capabilities and will definitely consider your needs in our future updates.
If there's anything else we can assist you with, or if you decide to give Subify another try in the future, please don't hesitate to reach out. We appreciate your honest feedback and hope to meet your business needs better in the future.
I found it a bit tricky to get started with and the first 2 customer service folks I had were not great. This morning Delaram helped me and she was a total rockstar. Understood exactly what I needed and helped me sort everything! I'll stick with the app just because of her.
Thank you for sharing your honest experience with us. We apologize for the initial challenges you faced in getting started and any shortcomings in your early interactions with our customer service team. We strive for excellence in all aspects of our service, and your feedback is crucial for us to improve.
That said, we're absolutely delighted to hear about your positive experience with Delaram! It's fantastic that she was able to understand your needs and help you sort everything out effectively. We're proud to have team members like her who can turn around the experience for our users.
Your decision to stick with the app because of her assistance is a great compliment to us and motivates us to continue providing top-notch support. Please know that we're here to assist you at every step of your journey with Subify, and we're committed to ensuring a smooth and positive experience going forward. Thank you for choosing to stay with us!
I just discovered Subify last night and I had multiple questions about the service. I used chat to communicate with Subify representatives this morning and all of my questions were answered promptly. Melika was very helpful and informative. I am now in the process of setting up my subscriptions and it seems easy enough. If I do have any difficulties I'm sure Melika will be there to assist me. Once I start actually using the app I will leave another review. Looks exactly like what I've been looking for at the moment.
David Morris
Shea Medgine Body Butter
Hello David! It's incredible to hear that you've had a positive first experience with Subify. Sure, dive deep into your subscriptions and if you need any more assistance, you can count on us. Also we'll pass on your kind words to Melika.
Very helpful and response, but aesthetically need to improve and there are not many subscription options. But a great way to start as they help you to customize your widget.
Thank you so much for taking the time to leave us a review. We are glad you had a smooth experience contacting our support team. Your feedback helps us to improve our service.
Lots of new features are added to Subify every week. You can also request specific features within the app, and our product team will review them to see where they fit into our product road-map.
Our team is here for you if you need anything.
very helpful with the set up, first day using the app, thanks to the online chat team
We appreciate the time you took to share this with others. We're here to make sure the rest of your experience continues positively!
I have just now downloaded this app and had immediate support provided which was greatly appreciated. I am extremely happy I've chosen this app. Would be happy to give another review at a later time once I've had a couple of months to try it out more and get a better idea of how the app works so I could provide better feedback.
Thanks for recommending us! In your way to growth, count on our help.