Subi: Subscriptions & Loyalty

I am happy with the help i have recieved. Dela was great at answering all my questions. Unfortunately, the app is not able to automatically send digital downloads each month for my subscription. But Dela was helpful in suggesting other email automation apps that could tie into the subscription to do this for me.

META AD USERS BEWARE! IT WILL MESS UP YOUR SALES! Worst app ever. So so so disappointed with the customer service i received. Cost me lots of sales leading up to black friday as their stupid subscription widget does not allow for a sale price to be shown on the product page, so anyone directed to the product page will not be able to see it's even on sale. Stella from customer service was absolutely useless, she removed the pricing altogether so when customers select a subscription, they cannot see the subscription price.

Subi is a great tool within Shopify to support recurring payments, offering various payment plans - to your business needs. Our business MOTO LNKS a (motorcycle rental company), uses "Payment Links" heavily to initiate subscriptions with our customers once they have undergone their booking and KYC. There was an issue identified within this feature, whereby Pearl from customer support was quick to respond and resolve. Therefore, if you are on Shopify and want to take subscription style payments. I would 100% recommend Subi.

Only downside, which I only found out later, apart from paying monthly to use Subi, Subi also takes an additional clip of each initiated transaction. Now, that added with Shopifys cost and Shopify Payments transaction cost plus, the Subi monthly cost - can add to big dent to your bottom line...