Subify Subscriptions App
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I have been using subify subscription for my shopify website and subscription service. This is extremely user friendly, the chat function is EXTREMELY helpful! Great customer service!
Your compliments regarding our customer service are greatly appreciated. We strive to provide the best support possible, and it's rewarding to know that our efforts are making a difference for our users.
Thank you for taking the time to share your experience. We're committed to continuing to provide top-notch service and support. If there's anything else we can do to assist you or if you have any suggestions, please don't hesitate to reach out.
So far so good. They helped me with my transition from Recharge. The price for Subify is great and I can just get the features I need at this time. Hoping to grow my subscription base this year and need to upgrade. A big thank you for their help with my migration even over a weekend. Would recommend giving Subify a try for sure.
Thank you so much for your kind words. We're thrilled to hear that your transition was smooth and our pricing and features are meeting your current requirements. It's our pleasure to support your migration and growth, even over the weekend, because we understand how crucial it is for your business.
It was great and I was able to get my problems resolved. I had some tough requests but the team helped me out quickly.
We're so pleased to hear that your experience with Subify was great and that our team was able to effectively resolve your issues, even the tough ones! Providing quick and helpful support is something we take great pride in. Your feedback is immensely valuable to us, as it encourages our team to continue delivering excellent service. If you have any more requests or need further assistance, please don't hesitate to reach out. We're always here to help and committed to ensuring your continued satisfaction. Thank you for choosing Subify and for sharing your positive experience!
The app is amazing! Easy-to-navigate, nice design and most importantly EXCELLENT, quick customer service. Would 100% recommend.
Wow, thank you so much for your wonderful review! We're over the moon to hear that you find it easy to use Subify, with a design that resonates with you. It's especially heartening to know that our customer service has been excellent and quick in responding to your needs. Your recommendation means the world to us, and we're so grateful for customers like you. If there's anything else we can do to make your experience even better, please don't hesitate to reach out. Thanks again for being a part of the Subify family!
Customer Support is excellent. I've tried a lot to figure out an way to setup an specific subscription. But it didn't works. Contacted Subify's support they helped in just 10 mins. Lol. Crazy Team. Thanks you
We're absolutely delighted to hear about your positive experience with our customer support team! It's our goal to provide prompt and effective assistance, and knowing that we were able to help you set up your specific subscription in just 10 minutes is incredibly gratifying.
Your kind words and the 'Crazy Team' compliment are greatly appreciated. We pride ourselves on being responsive and efficient in addressing our customers' needs, and feedback like yours is a wonderful affirmation of our efforts.
It's good, but please add a subscription migration option from other apps like WC etc
Thank you for your positive feedback and valuable suggestion! We're always looking to improve Subify and make it more versatile for our users. Currently out migration is available for Shopify apps but we're happy to pass this along to our development team for consideration.
It needs some improvements here and there, but overall I am happy with support experience, the fact that they have free plan and are working hard to make you feel heard and making improvements.
Thank you for taking the time to share your experience with us. We're glad to hear that you're satisfied with our support and that our free plan option aligns well with your needs. Your feedback is crucial in helping us identify areas for improvement.
It's great to know that our efforts to listen to and act on customer feedback are resonating with you. If you have any specific suggestions or improvements you'd like to see, submit it in "need a feature?" section of the app and we'll review it asap.
The app solved all my problems, it's great I was able to manage my subscriptions in a pretty decent way, the team is always helpful, but I would recommend covering one thing. If the customer buys 2 products from Shopify, you should not do x2, but always x1 every few days. Or put 2 options, both for those who want to do x1 and those who want to do x2
Thank you for your review of our app, Subify. We appreciate your feedback and your suggestions. We will work hard to improve the app and provide the best experience for our customers. Thank you for using Subify.
Incredible subscription app. Very easy to set up, and their customer service chat is extremely helpful and responsive. You can tell they've taken a lot of time to master the customer experience (both for your customers and you as their client). Their how-to videos on Youtube are also extremely thoughtful and helpful. Great functionality and they are quick with and open to customizations too.
I'm so happy I found this service. The idea of starting subscriptions for my business was a bit daunting as we have tons of SKUs and I'm really glad I found and decided to take a chance on Subify.
Quick customer services - helps walk you through issues step by step!
It's wonderful to hear that you've had such a positive experience with our customer service team. We believe in offering not just support, but guidance that truly helps our users through any issues they encounter, step by step. Your satisfaction and ease of use are our top priorities, and it's heartening to know that our efforts have made a difference for you. If you ever encounter more questions or need further assistance, remember, we're always here to help. Thank you for sharing your experience, and for trusting us to be a part of your journey.