Subify Subscriptions App
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I’m very impressed with this company. The customer service is out of this world! They went out of there way to make sure the app fit the theme of my Shopify store. The reply rate is pretty fast so if there is anything you need they are on it!
Thank you very much for your kind words!
Definitely, hearing your experience would be an additional boost for our team at Subify!
The excellent customer service of the organisers of this app was once again proven. This time I had great help from Hasti, with whom we worked together to get the result I wanted. Thank you very much again Hasti!
We're so pleased to hear about your excellent experience with our customer service, and particularly with Hasti. It's wonderful to know that her assistance was instrumental in achieving the results you wanted. Teamwork is at the heart of what we do, and we're thrilled that Hasti could work collaboratively with you to meet your needs.
Nareh was just wonderful! I have limited experience, just added the app and can't wait to get started!
We're so glad to hear you had a great experience with Nareh! Welcome to our app, and we're here if you need any help. Happy exploring and enjoy your journey with us! 🚀
Easy setup and Melika was super helpful with helping me get started without even asking. Well worth adding to my store
This app will be very helpful for my business. I love that there is an option for customers to add products to their existing subscription. The customer service was amazing when I had questions, they answered right away. They helped me modify some settings in a few days only.
It always makes us overjoyed when merchants find Subify easy to use and useful! We'll continue to support you anywhere you need and hope your business grows even more!
i must say best app on the market, they not only helped me solve my issue but went above and beyond and custom coded the widget to match my site. A++ app highly recommend
We're very happy and grateful to see that you've had a positive experience with Subify. It is our ideal mode of being to customize all widgets to users' needs and it is incredible to see we've achieved this with you. Also we appreciate the recommendation. If there's anything we could do to make your experience even better, please don't hesitate to reach out.
Many functionalities and the support is great!
We're really happy to see that the features we put effort to make is helping our merchants grow everyday. Also we take pride in how our customer care team goes above and beyond to help out each merchant. Thanks for the five stars!
Awesome app, the customer care is very helpful with answering my questions. I was able to set it up pretty easily!
We're thrilled to hear that you found Subify to be an awesome app and that our customer care team was helpful in answering your questions. Ease of setup is important to us, and we're glad you found it straightforward. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to make your experience with Subify as smooth as possible. Thank you for choosing our app!
App is really easy to use. Support docs are really easy and current. Support goes above and beyond :D Highly recommend!
Thank you so much for your high recommendation and positive feedback about our app and support! We're thrilled to hear that you find Subify easy to use and our support documentation helpful and up-to-date. Our team works hard to ensure that our support resources are clear and comprehensive, and it's wonderful to know that our efforts are making a difference. Knowing that our support team is going above and beyond is especially gratifying. We're here to continue providing you with the best experience possible. Your satisfaction is our top priority!
I have managed to download this app, set up the subscription, personalise it and test it so easily. There are options to have a one-time purchase along with customisable subscription options or just have the subscription option. I had a few questions about the billing for the customer so I went onto their customer service chat which was answered straight away (i'm in the uk and was chatting from about 8pm) Mayra was my customer service agent and she was so helpful. As we spoke she gave me links to guides as well as explaining further where I needed further details. I have the free to download option. I learnt that the customer gets billed on the same day every month as their first payment date. They are developing the option for the customer to change their payment date in the future which is great news. The customer can also skip a month twice and then their subscription starts up again. They get automatic emails from the app via shopify to remind them of the next payment when they do skip. The app after the 2 week free trial will take 1% of the total subscription sales in that month and it will come off as part of your overall shopify bill so there isn't an extra payment to worry about as it all goes out in one go. I cannot wait for my subscription box to go live and get my first subscription. This is so very exciting! Thank you Subify and Marya for outstanding service in the first few hours of me downloading this app. Chrissie
SoPea Bath & Body
Dear Chrissie, thanks for sharing your feedback with us. I truly enjoyed talking to you and was amazed with your attention to details and accurate questions. Hope our app can bring you huge success and profit! :)