Subify Subscriptions App

Subify Subscriptions App

Built for Shopify

Reseñas (427)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
31 de octubre de 2023

It's the perfect solution for the needs of my clients. In addition, their support team is awesome and helps with whatever problem you have within the minute.

BOBE Sneakers
México
Alrededor de 2 meses usando la aplicación
Subify respondió 3 de enero de 2024

We're thrilled to hear that our solution perfectly fits the needs of your clients! It's our top priority to provide a service that not only meets but exceeds expectations, and knowing we've achieved that with you is incredibly rewarding.

Your kind words about our support team are greatly appreciated. We understand the importance of prompt and effective assistance, and we're delighted to know that our team has been able to help you swiftly with any issues you've encountered.

21 de febrero de 2024

very helpful with the set up, first day using the app, thanks to the online chat team

Diabetes Headquarters
Australia
Alrededor de 1 hora usando la aplicación
Subify respondió 3 de marzo de 2024

We appreciate the time you took to share this with others. We're here to make sure the rest of your experience continues positively!

29 de octubre de 2023

Aliya is the absolute best! She talked me through how to set up different payment options like shipping monthly and prepaying 6 months. This app is also really user-friendly. At the end of our conversation, she looked through my listing to make sure it was correctly set up. I am truly grateful!

moonlit-visuals
Estados Unidos
27 días usando la aplicación
Subify respondió 3 de enero de 2024

Thank you so much for your wonderful feedback! We're thrilled to hear about your fantastic experience with Aliya. Her dedication to not only guiding you through the payment options but also ensuring that your listing was correctly set up exemplifies the level of care and attention we strive for in our customer service. Your appreciation for her assistance is greatly valued, and we'll make sure to pass on your kind words to Aliya.

We're also glad to know that you found our app user-friendly. It's our goal to create a seamless and intuitive experience for our users, and it's rewarding to hear that we're achieving that.

19 de octubre de 2023

I have been using subify subscription for my shopify website and subscription service. This is extremely user friendly, the chat function is EXTREMELY helpful! Great customer service!

Buttercup Candle Box
Estados Unidos
3 meses usando la aplicación
Subify respondió 3 de enero de 2024

Your compliments regarding our customer service are greatly appreciated. We strive to provide the best support possible, and it's rewarding to know that our efforts are making a difference for our users.

Thank you for taking the time to share your experience. We're committed to continuing to provide top-notch service and support. If there's anything else we can do to assist you or if you have any suggestions, please don't hesitate to reach out.

1 de noviembre de 2023

It's good, but please add a subscription migration option from other apps like WC etc

Science Genics
Estados Unidos
3 meses usando la aplicación
Subify respondió 4 de enero de 2024

Thank you for your positive feedback and valuable suggestion! We're always looking to improve Subify and make it more versatile for our users. Currently out migration is available for Shopify apps but we're happy to pass this along to our development team for consideration.

25 de julio de 2023

⭐⭐⭐⭐⭐

I am thrilled to share my experience with Subify, the app that has been an absolute game-changer for my Shopify store! Not only does Subify offer a seamless subscription solution, but their customer support is truly exceptional.

Nareh, in particular, went above and beyond to assist me with all my queries and concerns. She was incredibly knowledgeable, patient, and attentive, guiding me through the app's features step by step. Her dedication to ensuring I fully understood everything was truly impressive.

Moreover, I was amazed by the responsiveness of the Subify support team. Whenever I had questions, they were quick to provide helpful solutions, saving me time and ensuring a smooth integration of the app into my store.

If you're looking for a reliable subscription app for your Shopify store, I highly recommend Subify. The app itself is top-notch, and with the outstanding customer support, like Nareh's, you'll have peace of mind knowing you're in excellent hands. Thank you, Subify team, for making my Shopify experience even better!

U4EA Lawn Care
Canadá
Alrededor de 2 meses usando la aplicación
Subify respondió 7 de enero de 2024

We are absolutely thrilled to read your review and to know that Subify has made such a positive impact on your Shopify store! Thank you for taking the time to share your experience in such detail.

Hearing that Nareh was able to provide you with the guidance and support you needed is wonderful. We're proud of her commitment to our customers and her expertise in navigating the app's features. Your recognition of her efforts is greatly appreciated and will be celebrated with our team.

Also, we're glad to know that our overall customer support responsiveness met your needs effectively. We understand how crucial timely and efficient support is for integrating a new app, and we're delighted that we could assist you smoothly.

Thank you for your high recommendation of Subify and for acknowledging the hard work our team puts into both the app and customer service. We're here to support your continued success and look forward to being a part of your Shopify journey. Your satisfaction and feedback like this motivate us to keep enhancing our services.

If there's anything more we can do for you, or if you have further suggestions, please don't hesitate to reach out. We’re here for you!

23 de noviembre de 2023

To be honest, I am not very satisfied with their service. They cannot provide us with services without explaining the reasons, which makes people think.

Japanese Liquor Exchange
Japón
Alrededor de 1 mes usando la aplicación
Subify respondió 3 de enero de 2024

Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience with our service did not meet your expectations. Providing clear and transparent communication is vital, and we apologize if we fell short in this area with you.

We take your concerns seriously and would like to understand more about the specific issues you faced. This will help us not only address your concerns more effectively but also improve our services for all our customers. If you're willing, please reach out to us directly with more details, so we can provide the assistance and explanations you deserve.

3 de enero de 2024

Hasti was very well supportive and helping set us the app on our store

Pecco
Australia
9 días usando la aplicación
Subify respondió 7 de enero de 2024

Thank you for taking the time to share your positive experience with Hasti and our team! We're thrilled to hear that Hasti was able to provide you with the support needed to seamlessly set up the app on your store. Her dedication to helping our customers is a vital part of what makes Subify special.

We always strive to ensure that every interaction with our team is helpful and supportive. If you have any more questions or need further assistance as you continue to use our app, please don't hesitate to reach out. We’re here to make your experience with Subify as smooth and successful as possible.

Thank you for choosing Subify, and we look forward to continuing to support your store's growth!

2 de diciembre de 2023

The app and the customer service is wonderful so far! The customer service agent took my problem and turned it right around. Great service.

The Juice Box Shop
Estados Unidos
2 meses usando la aplicación
Subify respondió 4 de enero de 2024

Thank you so much for your wonderful feedback! We're absolutely delighted to hear that both our app and customer service have met your expectations. Knowing that our customer service agent was able to quickly and effectively resolve your issue is incredibly gratifying for us. We pride ourselves on our ability to provide great service and turn around any problems our users might encounter.

Your satisfaction is our top priority, and we're here to ensure that your experience with Subify continues to be positive and beneficial. Please feel free to reach out if you have any more questions, need assistance, or have suggestions.

Fecha de modificación: 18 de diciembre de 2023

Fantastic customer support and easy set up. The customer support team cares about getting Subify set up for your business and finding solutions.

Daily Deficit
Estados Unidos
6 meses usando la aplicación
Subify respondió 3 de enero de 2024

We're thrilled to hear that you had a fantastic experience with our customer support and found the setup process for Subify to be easy. Our team is dedicated to not just assisting with the setup but also ensuring that Subify works effectively for your specific business needs. Knowing that you felt cared for and supported in finding solutions is incredibly gratifying for us.