Subify Subscriptions App

Subify Subscriptions App

Reseñas (678)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
10 de septiembre de 2024

.I'm not giving them -1 star because I was helped a lot by a girl called Dela, but the app itself didn't meet my expectations. I think everything related to Members is still underdeveloped. Charging a % plus such high costs really isn't good for any customer and needing a third party app to make a members space that of course charges you as well is not a good recommendation and you know that when you're setting it up. You can't have surprises for the customer.

Dela's support is very good. The others give you support without interest. Giving links to articles to read the help is not support. I can do that myself. After they give you that valuable link they ask you, can I help you with anything else? When you haven't helped at all..

TIME 2 GROW LLC
Estados Unidos
19 días usando la aplicación
25 de septiembre de 2024

Customer support is responsive. But app is not intuitive and the pricing is not transparent. Be aware that they take a percentage of your sales - it's not just a flat monthly fee.

The Board Couple
Estados Unidos
20 minutos usando la aplicación
14 de julio de 2024

Limited features considering it a $200 a month subscription. doesnt even have an API.

Rocksolid Audio
Reino Unido
29 minutos usando la aplicación
31 de agosto de 2024

Als er staat gratis voor Shopify van begrijp ik niet dat je in ene wel een abo moet afsluiten van 199 EUR tijdens het installeren van deze app.

Zet dan bij het installeren van deze app niet gratis

Refined Beauty
Países Bajos
Alrededor de 1 hora usando la aplicación
23 de noviembre de 2023

To be honest, I am not very satisfied with their service. They cannot provide us with services without explaining the reasons, which makes people think.

Japanese Liquor Exchange
Japón
Alrededor de 1 mes usando la aplicación
Subify Subscriptions App respondió 3 de enero de 2024

Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience with our service did not meet your expectations. Providing clear and transparent communication is vital, and we apologize if we fell short in this area with you.

We take your concerns seriously and would like to understand more about the specific issues you faced. This will help us not only address your concerns more effectively but also improve our services for all our customers. If you're willing, please reach out to us directly with more details, so we can provide the assistance and explanations you deserve.

Fecha de modificación: 3 de enero de 2024

Revised Review: I have been a user of Subfy for roughly a year. Throughout this period, I've noticed an escalating increase in Subfy's fees, something I wasn't anticipating when I signed up. I find it hard to discern the justification behind these high fees, especially considering they surpass those charged by other competing applications.

Initial Review:
The theme I was using didn't allow me to display the subscription option on my product page. I was easily able to click on a contact us button which lead me to a chat and I was able to get my problem resolved by the team right away. Highly recommend the app and customer service!

Sew Yours
Estados Unidos
Más de 1 año usando la aplicación
Subify Subscriptions App respondió 26 de junio de 2022

Dear Melissa, it has been our pleasure to assist you. Please feel free to contact us if you needed anything else, ever again!

Fecha de modificación: 10 de mayo de 2024

Sincerely, Bade
Estados Unidos
Alrededor de 2 meses usando la aplicación