Calificación general
4,9
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
28 de marzo de 2024

I recently had the pleasure of using Subify for my subscription needs, and I must say, I've been thoroughly impressed. The highlight for me has been their stellar customer service - responsive, helpful, and incredibly efficient at resolving any issues that come up. Additionally, the integration with our backend systems has been seamless, making the overall management of subscriptions a breeze. If I had to point out an area for improvement, it would be the design of the widgets. They're functional but lack a bit in design flair. However, this is a minor issue in the grand scheme of things. Overall, Subify has significantly enhanced our subscription management experience, and I highly recommend it to anyone looking for an effective and user-friendly solution.

ALLSUPPS
Suiza
9 meses usando la aplicación
Subify respondió 7 de abril de 2024

We really proud ourselves with how our customer care team goes above and beyond to find a solution and make things easier for the merchants. It really makes our day when we get feedback like this and see that we're on the right path.

19 de abril de 2024

Subify has been a great addition to our store. We are a subscription based product so this feature was very important to get right. There are a lot of customizations available and it is simple to manage.

One of the best features is the customer service, if I'm ever having any issues, they are quick to respond and help me resolve any issues. It seems like they are constantly updating the app too so it is always improving!

FIREBOX CANADA
Canadá
12 meses usando la aplicación
Fecha de modificación: 4 de marzo de 2024

This app is pretty good. Customers can have a hard time finding out how to update their subscriptions, so I get a lot of emails about that, but hopefully now that the payment warning function is enabled it will help.
They have great customer service. I've always gotten timely and helpful responses and they have been patient helping me work out kinks and resolve issues. We've definitely gained and retained a good amount of income from using subify

Blue Willow Tea
Estados Unidos
Más de 1 año usando la aplicación
Subify respondió 3 de marzo de 2024

It's great to know our features and customer service team have been able to assist you effectively. Your success and satisfaction are our priorities. Thank you for trusting us with your subscription needs, and we look forward to continuing to support your business growth with Subify.

26 de abril de 2024

There are some interesting clunky things on Subify that I can't seem to figure out on my own just yet and I am still learning the ropes!

However, the support and customer service I receive when I run into these issues is extremely quick, professional, and informative. Thank you!

RED PLAINS GRAND BUTCHERY
Estados Unidos
Alrededor de 2 meses usando la aplicación
9 de abril de 2024

I own a coffee company and this app has been instrumental in providing us recurring revenue month over month. The customer service is always attentive and they truly are listening to user requests and adding features constantly!! Highly recommend!

Pour Offroad Coffee Company
Estados Unidos
11 meses usando la aplicación
17 de abril de 2024

Any time I have any issue, customer service is fast and really helpful.

The Olive Groove
Estados Unidos
Más de 1 año usando la aplicación
Fecha de modificación: 11 de abril de 2024

Used it for a few weeks now, so far the support has been INCREDIBLE. Which is surprising for Shopify apps. Support is AWESOME, super fast, and super easy to contact, so far a 10/10 experience. I will update this review if my experience changes

Beloved Cheesecakes
Estados Unidos
Alrededor de 2 meses usando la aplicación
Subify respondió 3 de marzo de 2024

It never stops to delight us when we hear such positive and heartwarming feedback from you guys! Thanks for sharing and updating your experience!

23 de abril de 2024

Subify has answered all my questions, been responsive and very helpful. The interface is very user friendly and easy to navigate. I recommend this application.

Tantara
Estados Unidos
3 meses usando la aplicación
6 de marzo de 2024

So helpful when I came across problems the team were quick to sort it - a great user friendly App and so pleased to be using it in our new Shopify shop.
Just be Kind Dog Food

Just Be Kind Dog Food
Reino Unido
Alrededor de 1 mes usando la aplicación
Subify respondió 17 de marzo de 2024

It feels amazing to walk the path of success and growth with our merchants. Thanks for the five stars and if you need any more help, we'll be on it ASAP.

26 de marzo de 2024

Amazing customer support! Quick response time with solutions to every concerns! Definitely recommend!

Ori Lifestyle
Reino Unido
8 meses usando la aplicación
Subify respondió 7 de abril de 2024

Thanks for the recommendation! If you need any further assistance, we're here for you.