Note globale
4,9
Nombre d’avis par note
  • 94 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
29 mars 2024

The customer service is incredible. It's fast interaction and its on hands help within minutes. I got my concerns and questions answered and figured out. Hasti was the last representative that I used and she was amazing. I highly recommend this service, Thanks so much!

The Golfers Circle
Australie
Environ un mois d’utilisation de l’application
Subify a répondu 7 avril 2024

We're so happy in the Subify family to see how you've got what you needed at the right time and rest assured will pass down your incredible feedback to the customer care team.

9 février 2024

i must say best app on the market, they not only helped me solve my issue but went above and beyond and custom coded the widget to match my site. A++ app highly recommend

DREAMCRUST
Canada
Environ 2 mois d’utilisation de l’application
Subify a répondu 13 février 2024

We're very happy and grateful to see that you've had a positive experience with Subify. It is our ideal mode of being to customize all widgets to users' needs and it is incredible to see we've achieved this with you. Also we appreciate the recommendation. If there's anything we could do to make your experience even better, please don't hesitate to reach out.

11 janvier 2024

Without a doubt, one the easiest and smoothest customer service teams out there.

I wanted an amendment on one of the default email templates and it was dealt with quickly and hassle free from the Hengram team.

We are using Subify as a membership portal and they've been great to deal with from start to launching the membership programme. We've now launched with no issues, everything is working as it should.

Couldn't recommend Subify enough

Ace Disc Golf
Royaume-Uni
7 mois d’utilisation de l’application
Subify a répondu 28 janvier 2024

We're incredibly grateful for your generous feedback and thrilled to hear about your smooth experience with our customer service team. It's our top priority to provide support that is not only efficient but also smooth, and we're glad that this was reflected in your experience.

We're also delighted to know that Subify has effectively supported your journey from inception to the launch of your membership program. Hearing that everything launched smoothly and is functioning as expected is the best outcome we could hope for.

Thank you for choosing Subify and for your high recommendation. We're committed to continuing to provide you with the best possible service and support as your business grows and evolves. Should you need any further assistance or have any more ideas for improvement, we're just a message away!

12 janvier 2024

Added this app on the off chance it would meet my requirements. I have used apps before which have promised but not delivered. The pop up customer service was excellent, Setareh helped from beginning to end (which was very quick indeed) and adjusted everything to meet the needs of my store perfectly. Thank you!

sweets in the post
Royaume-Uni
3 mois d’utilisation de l’application
Subify a répondu 28 janvier 2024

We're incredibly grateful for your wonderful feedback! It's heartening to know that Subify not only met but exceeded your expectations, especially after your previous experiences with other apps. Our goal is to deliver on our promises and provide a service that truly aligns with the unique needs of each store.

A special thanks for acknowledging Setareh's efforts. We're proud to have team members who go above and beyond to ensure a smooth and personalized experience for our users. Your recognition means a lot to her and to all of us here at Subify.

28 février 2024

Migration took longer than expected due to legacy issues we had with our theme and various old apps we had installed.

The team did work with us closely to resolve issues encountered every step along the way.

There are features that were required features we were missing along the way and most of them were released within 2-3 weeks and some have not been implemented. Overall, the app dashboard is easy to use and the live chat is prompt in responding to queries as well.

PetProject.HK
R.A.S. chinoise de Hong Kong
4 mois d’utilisation de l’application
Subify a répondu 3 mars 2024

Thank you for sharing your experience with the migration process to Subify. Your feedback on the features is invaluable to us and keeps us going for the better. Should you have any further feedback, questions, or need assistance, please don't hesitate to reach out.

28 janvier 2024

This app is great. Easy to install - edit and utilise to the best of our needs. Customer support is also quick and supportive. What a cool app. Thanks!

Koori Curriculum
Australie
3 mois d’utilisation de l’application
Subify a répondu 6 février 2024

We're so grateful for your enthusiastic review! It's fantastic to hear that you found our app easy to install, edit, and tailor to your needs. Our goal is to provide a tool that not only meets but exceeds your expectations, and it sounds like we're on the right track. Quick and supportive customer service is a cornerstone of what we offer, and we're glad you've had a positive experience with our team. Thank you for taking the time to share your thoughts and for choosing our app to enhance your business. We're here for you whenever you need us and look forward to continuing to support your success.

1 février 2024

This is an excellent app to use to provide subscriptions for all your products. Easy to set up and run excellent customer service. Great way to increase sales

Rock Chocs
Royaume-Uni
Environ 2 mois d’utilisation de l’application
Subify a répondu 6 février 2024

Thank you very much for your positive feedback! We're delighted to hear that you find Subify easy to set up and run, and that our customer service has met your expectations. Our main goal is to help Shopify merchants like you increase sales through subscriptions, and it's fantastic to know we're achieving that. Should you have any tips, questions, or need further assistance, our team is always here to support you. We're committed to continually improving and appreciate your business. Thanks again for choosing Subify!

21 février 2024

I had several questions and they answered them all quickly and resolved any issues I had. Would recommend.

Eartherella Soap & Candle Co., LLC
États-Unis
2 mois d’utilisation de l’application
Subify a répondu 3 mars 2024

Million thanks for recommending Subify to other merchants and it never ceases to amaze us when our merchants have such positive experiences with us. Thanks for sharing and thanks for the five stars!

14 avril 2024

Subify by Shopify makes setting up subscription products a breeze on your Shopify store. While it's user-friendly and effective for managing subscriptions, I found it lacked integration with ActiveCampaign, our marketing platform. Despite this, its seamless subscription creation makes it a solid choice for Shopify merchants seeking hassle-free management. Efficient and kind support team.

Hale Pule Ayurveda and Yoga
Singapour
5 jours d’utilisation de l’application
23 février 2024

Great product and their customer service is very quick and super helpful.

The Supplement Factory
Australie
2 mois d’utilisation de l’application
Subify a répondu 3 mars 2024

So happy to hear you've had such a positive experience with Subify! Million thanks for the five stars and please do not hesitate to reach out if you need any more assistance.