Note globale
4,9
Nombre d’avis par note
  • 94 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
3 janvier 2024

Hasti was very well supportive and helping set us the app on our store

Pecco
Australie
9 jours d’utilisation de l’application
Subify a répondu 7 janvier 2024

Thank you for taking the time to share your positive experience with Hasti and our team! We're thrilled to hear that Hasti was able to provide you with the support needed to seamlessly set up the app on your store. Her dedication to helping our customers is a vital part of what makes Subify special.

We always strive to ensure that every interaction with our team is helpful and supportive. If you have any more questions or need further assistance as you continue to use our app, please don't hesitate to reach out. We’re here to make your experience with Subify as smooth and successful as possible.

Thank you for choosing Subify, and we look forward to continuing to support your store's growth!

21 novembre 2023

Customer Support is excellent. I've tried a lot to figure out an way to setup an specific subscription. But it didn't works. Contacted Subify's support they helped in just 10 mins. Lol. Crazy Team. Thanks you

Julia Ericson
États-Unis
3 mois d’utilisation de l’application
Subify a répondu 3 janvier 2024

We're absolutely delighted to hear about your positive experience with our customer support team! It's our goal to provide prompt and effective assistance, and knowing that we were able to help you set up your specific subscription in just 10 minutes is incredibly gratifying.

Your kind words and the 'Crazy Team' compliment are greatly appreciated. We pride ourselves on being responsive and efficient in addressing our customers' needs, and feedback like yours is a wonderful affirmation of our efforts.

9 décembre 2023

i was helped tremendously, i had issues with shopify and somehow subify was able to better assist than shopify was. theyre genuenely amazing

Pro Active +™
Canada
3 mois d’utilisation de l’application
Subify a répondu 7 janvier 2024

We're absolutely delighted to hear that you had such a positive experience with our team at Subify! It's our top priority to provide helpful and effective support, especially when it comes to issues like integrating with Shopify. Knowing that we could assist you better than expected is a huge compliment for us. Your kind words about our team being genuinely amazing are truly appreciated. We're here for you whenever you need us, so don't hesitate to reach out if there's anything else we can do to help. Thank you for choosing Subify and for taking the time to share your experience!

26 février 2024

Very helpful Customer Service!

Digital Interiors
Émirats arabes unis
Environ 24 heures d’utilisation de l’application
Subify a répondu 3 mars 2024

We're so glad we could help you out. Thanks for the five stars!

18 avril 2024

Great support team! Very open to new app additions.

PumpGummiez
Canada
41 minutes d’utilisation de l’application
23 novembre 2023

I highly recommend the Subify app! Their customer support is exceptional. They not only assisted me with implementing a subscription model that I thought was impossible but also guided me on how to do it myself in a straightforward manner. Outstanding service!

Allsafe Home Solutions
États-Unis
Environ 2 mois d’utilisation de l’application
Subify a répondu 4 janvier 2024

Thank you so much for your enthusiastic recommendation and kind words about our customer support! We're overjoyed to hear that we could help implement a subscription model that fits your needs, and even more so that we could empower you with the knowledge to manage it yourself. Our goal is always to provide outstanding service and make complex processes straightforward for our merchants.
Your feedback is incredibly appreciated, and it motivates us to keep raising the bar. Please feel free to reach out if you need any more assistance or guidance. We're here for you!

23 octobre 2023

I have been absolutely thrilled with Subify.

To give some context, I created my first subscription and was originally signed up with a different subscription app (the 'big one' from the app store). The NIGHT BEFORE my big launch, I realized that the other subscription app wasn't working properly in my store.

I decided to switch to Subify 8 hours before my big launch. Their customer service team was INCREDIBLE and was helping me in real time. Their support was 11/10- everyone was extremely informative and helped me set up my account in just 2 hours.

My launch was sooooo easy and after 3+ weeks of using Subify- I'm thrilled with the results. It's truly the best subscription app on the Shopify app store.

My customers love it and I've had no problems with the integration to my store.

If I could give Subify 6 stars, I would!

The Color Palette Studio
États-Unis
6 mois d’utilisation de l’application
Subify a répondu 3 janvier 2024

We are absolutely delighted to hear about your wonderful experience with Subify, and we're thrilled that we could be a part of your successful launch! Knowing that you switched to our app just hours before your big moment and everything went smoothly is incredibly gratifying for our team.

Your kind words about our customer service team mean the world to us. We pride ourselves on providing real-time, informative support, especially in critical situations like yours. It's fantastic to hear that our team's efforts enabled you to set up your account swiftly and effectively, ensuring a seamless launch.

As a fun fact, we just finished our 2023 recap and learned that on average, it takes 7 minutes after installation for merchants to set up their first subscriptions! and we're really thrilled to have created such easy set-up experience.

2 décembre 2023

The app and the customer service is wonderful so far! The customer service agent took my problem and turned it right around. Great service.

The Juice Box Shop
États-Unis
2 mois d’utilisation de l’application
Subify a répondu 4 janvier 2024

Thank you so much for your wonderful feedback! We're absolutely delighted to hear that both our app and customer service have met your expectations. Knowing that our customer service agent was able to quickly and effectively resolve your issue is incredibly gratifying for us. We pride ourselves on our ability to provide great service and turn around any problems our users might encounter.

Your satisfaction is our top priority, and we're here to ensure that your experience with Subify continues to be positive and beneficial. Please feel free to reach out if you have any more questions, need assistance, or have suggestions.

4 février 2024

Just signed up and Im already in love with this app!

TheBunnyLass
États-Unis
33 minutes d’utilisation de l’application
Subify a répondu 6 février 2024

Thank you so much for sharing your initial impressions! We're thrilled to hear that you're loving Subify right from the start. Our team works hard to ensure our app is as user-friendly and effective as possible for our Shopify merchants. If there's anything specific you enjoy or if you have any questions as you explore more features, don't hesitate to reach out. Welcome to the Subify family!

22 janvier 2024

smart staff that have coding knowledge

Vanta Cheats
Australie
Environ un mois d’utilisation de l’application
Subify a répondu 28 janvier 2024

Thank you for taking the time to leave us such a wonderful review! We're delighted to hear that you've had a positive experience with our team. At Subify, we pride ourselves on having a knowledgeable staff that not only understands the nuances of subscription services but also possesses the coding expertise to help troubleshoot and optimize your store's experience.

Your feedback is invaluable to us, and we're glad we could meet your expectations.