Note globale
4,9
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
6 novembre 2023

I have never experienced such amazing customer service. I had a very specific plan for my subscription and layout, and the team helped me the whole way through the process. They went above and beyond to help me match my website design and fix the settings to fit all my needs. I feel very secure and confident using Subify, knowing any issue I might encounter, I will have a quick resolution from the amazing team. I 100% recommend using subify.

Relevō Technology
Danemark
Environ un mois d’utilisation de l’application
Subify a répondu 3 janvier 2024

We are absolutely thrilled to receive such a glowing review! It's heartening to know that our team's dedication to providing exceptional customer service has made such a positive impact on your experience with Subify.

And thank you so much for recommending Subify. We're proud to have you as a part of our community and look forward to continuing to support you and your business. Should you need any further assistance or have more suggestions, we are always here to listen and help.

22 janvier 2024

smart staff that have coding knowledge

Vanta Cheats
Australie
Environ un mois d’utilisation de l’application
Subify a répondu 28 janvier 2024

Thank you for taking the time to leave us such a wonderful review! We're delighted to hear that you've had a positive experience with our team. At Subify, we pride ourselves on having a knowledgeable staff that not only understands the nuances of subscription services but also possesses the coding expertise to help troubleshoot and optimize your store's experience.

Your feedback is invaluable to us, and we're glad we could meet your expectations.

4 février 2024

Just signed up and Im already in love with this app!

TheBunnyLass
États-Unis
33 minutes d’utilisation de l’application
Subify a répondu 6 février 2024

Thank you so much for sharing your initial impressions! We're thrilled to hear that you're loving Subify right from the start. Our team works hard to ensure our app is as user-friendly and effective as possible for our Shopify merchants. If there's anything specific you enjoy or if you have any questions as you explore more features, don't hesitate to reach out. Welcome to the Subify family!

27 novembre 2023

Great app, customer service is very quick, helpful and efficient - after hunting for weeks for a good subscription app I stumbled upon Subify. I was lucky enough to have started a chat with Aliya, a very helpful person that helped us so quickly! Thank you again!

LuxeMED
Australie
6 jours d’utilisation de l’application
Subify a répondu 3 janvier 2024

We're so pleased to hear that you've had a great experience with our app and our customer service team! It's wonderful to know that our efforts to provide quick, helpful, and efficient support have made a positive impact on your experience with Subify.

We're especially glad to hear about your interaction with Aliya. We pride ourselves on having a dedicated team, and it's always rewarding to hear when a team member has gone above and beyond. Your kind words will be passed along to Aliya as a testament to her hard work and commitment to helping our users.

8 novembre 2023

Very helpful customer support and a great add for our shopify store. Easy way to create and manage subscriptions for your products

Kedi Labs
États-Unis
2 mois d’utilisation de l’application
Subify a répondu 4 janvier 2024

We're thrilled to hear that you've had a positive experience with our customer support and that Subify has been a great addition to your Shopify store! It's fantastic to know that our platform has provided an easy and effective way for you to create and manage subscriptions for your products.

Our team is dedicated to making subscription management as seamless as possible for our users, so your feedback is incredibly valuable to us.

2 novembre 2023

We are very happy with this app! The app installation and set up process was very easy and user friendly. The customer service team has always been there to help and answer all of questions and concerns. I would recommend the app 100%.

Sakura Toyland Wholesale
États-Unis
4 mois d’utilisation de l’application
Subify a répondu 3 janvier 2024

We are overjoyed to hear that you're very happy with our app and that your setup experience was easy and smooth. It's wonderful to know that our efforts to create a seamless experience are paying off.

Your kind words about our customer service team are greatly appreciated. We strive to be readily available to assist with any questions or concerns.

3 janvier 2024

Deleram was great very patient!

fragrancewithher
États-Unis
2 mois d’utilisation de l’application
Subify a répondu 7 janvier 2024

Thank you for sharing your experience with Deleram! We're so pleased to hear that she provided you with great and patient service. At Subify, we value the importance of patience and thoroughness in our customer interactions, and it's fantastic to know that Deleram embodied these qualities.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to ensure your experience is as smooth and supportive as possible.

Thanks again for choosing Subify and for recognizing Deleram's efforts!

31 octobre 2023

This app is easy to use and has excellent customer service. I'm glad I decided to try them out. There are multiple options and customization. Aliya from customer service was awsome and fixed my problem fast.

Monthly Critic
États-Unis
Environ 2 mois d’utilisation de l’application
Subify a répondu 3 janvier 2024

We're incredibly grateful for your positive feedback and thrilled to know that you've had an excellent experience with our app and customer service. It's wonderful to hear that our platform's ease of use and customization options are meeting your needs effectively.

A special thanks for acknowledging Aliya's efforts. We pride ourselves on having a dedicated team, and hearing that Aliya provided you with fast and effective solutions truly makes our day. Your kind words will be passed along to her as a testament to her hard work.

Modifié le 18 décembre 2023

Fantastic customer support and easy set up. The customer support team cares about getting Subify set up for your business and finding solutions.

Daily Deficit
États-Unis
6 mois d’utilisation de l’application
Subify a répondu 3 janvier 2024

We're thrilled to hear that you had a fantastic experience with our customer support and found the setup process for Subify to be easy. Our team is dedicated to not just assisting with the setup but also ensuring that Subify works effectively for your specific business needs. Knowing that you felt cared for and supported in finding solutions is incredibly gratifying for us.

24 octobre 2023

It needs some improvements here and there, but overall I am happy with support experience, the fact that they have free plan and are working hard to make you feel heard and making improvements.

SoapyMania
États-Unis
3 mois d’utilisation de l’application
Subify a répondu 3 janvier 2024

Thank you for taking the time to share your experience with us. We're glad to hear that you're satisfied with our support and that our free plan option aligns well with your needs. Your feedback is crucial in helping us identify areas for improvement.

It's great to know that our efforts to listen to and act on customer feedback are resonating with you. If you have any specific suggestions or improvements you'd like to see, submit it in "need a feature?" section of the app and we'll review it asap.