전체 평점
4.9
평점 수준당 개수
  • 평점의 94%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2023년 9월 15일

So far, so good with Subify.

We were looking for a simple to use and effective tool to add subscriptions to a select number of products within our store. Subify ticked the boxes for us.
We were up and running within moments thanks to a handy youtube video that was offered upon install of the app.

When we did have a small issue with layout, the help team had it fixed within minutes. Very impressed!

Peter,
Refractometer Shop

Refractometer Shop
영국
앱 사용 기간 5개월
답글 Subify개 2024년 1월 7일

Hi Peter,

Thank you for taking the time to leave such a positive review! We're thrilled to hear that Subify has been a good fit for your needs, offering both simplicity and effectiveness for your subscription services. It's great to know that our YouTube tutorial helped you get up and running quickly – we always strive to make the setup process as smooth as possible.

We're also glad that our support team was able to promptly resolve your layout issue. Your satisfaction and a seamless experience with Subify are our top priorities.

If there's anything else we can assist you with, or if you have any suggestions on how we can make Subify even better, please feel free to reach out. We're always here to help and looking forward to supporting your store's growth!

2023년 11월 23일

To be honest, I am not very satisfied with their service. They cannot provide us with services without explaining the reasons, which makes people think.

Japanese Liquor Exchange
일본
앱 사용 기간 대략 1개월
답글 Subify개 2024년 1월 3일

Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience with our service did not meet your expectations. Providing clear and transparent communication is vital, and we apologize if we fell short in this area with you.

We take your concerns seriously and would like to understand more about the specific issues you faced. This will help us not only address your concerns more effectively but also improve our services for all our customers. If you're willing, please reach out to us directly with more details, so we can provide the assistance and explanations you deserve.

2023년 12월 2일

The app and the customer service is wonderful so far! The customer service agent took my problem and turned it right around. Great service.

The Juice Box Shop
미국
앱 사용 기간 2개월
답글 Subify개 2024년 1월 4일

Thank you so much for your wonderful feedback! We're absolutely delighted to hear that both our app and customer service have met your expectations. Knowing that our customer service agent was able to quickly and effectively resolve your issue is incredibly gratifying for us. We pride ourselves on our ability to provide great service and turn around any problems our users might encounter.

Your satisfaction is our top priority, and we're here to ensure that your experience with Subify continues to be positive and beneficial. Please feel free to reach out if you have any more questions, need assistance, or have suggestions.

2023년 6월 25일에 편집됨

Melika went OVER & BEYOND for me today, especially considering that I am on the free plan! She helped with customizing my widget to match my business and theme colors! Sooo satisfied with my customized widget and Melika answered all of my questions and even offered my a GREAT discount for the upgraded plan. I really appreciate their customer service! A++!! SO glad I downloaded this app! Easy on my end and will be easy for my customers in making changes on their end. Just wish the free version also had customer access to change delivery dates - but I'm sure in due time Subify will have that available as well. Thank you much!

Jubilee's Pot Pies
미국
앱 사용 기간 4개월
답글 Subify개 2024년 1월 8일

We're absolutely thrilled to hear about your positive experience with Melika and Subify! It's our top priority to ensure our users, whether on a free or paid plan, receive exceptional support. We're glad that the customization of your widget has matched your business aesthetics seamlessly.

Your appreciation for our customer service and the functionality of our app means a lot to us. We always strive to offer value that exceeds expectations, and it's great to know that our discount offer for the upgraded plan was well-received.

Regarding your feedback on the free version's feature for changing delivery dates, we truly value your input. It's insights like yours that help us grow and improve. We're constantly working on enhancing our features, and we’ll definitely consider this for future updates.

2023년 10월 15일

What a fantastic app 5star all the way!. The help from the customer support was brilliant couldn't of ask for any more they helped me from start to finish. and there staff was very knowledgeable and amazing. would recommend to anyone looking to sell subscription. 5 Star

The Grow Box Crew
영국
앱 사용 기간 6개월
답글 Subify개 2024년 1월 4일

Thank you so much for your glowing 5-star review! We're absolutely delighted to hear that you had a fantastic experience with Subify and our customer support team. It's wonderful to know that we were able to assist you effectively from start to finish and that our staff's knowledge and support made a significant impact.

We take great pride in our team's expertise and dedication to providing exceptional service, so your feedback is especially gratifying. We're thrilled that you would recommend us to others looking to sell subscriptions, and we're committed to continuing to deliver this level of service and support.

2023년 11월 8일

Very helpful customer support and a great add for our shopify store. Easy way to create and manage subscriptions for your products

Kedi Labs
미국
앱 사용 기간 2개월
답글 Subify개 2024년 1월 4일

We're thrilled to hear that you've had a positive experience with our customer support and that Subify has been a great addition to your Shopify store! It's fantastic to know that our platform has provided an easy and effective way for you to create and manage subscriptions for your products.

Our team is dedicated to making subscription management as seamless as possible for our users, so your feedback is incredibly valuable to us.

2023년 8월 16일

Love this app. I do wish that I could export the information that I need on my own BUT anytime i have needed anything they helped me ASAP. Nareh had my export to me in minutes and was very kind and helpful. 10/10 recommend this

Graphics Pig LLC
미국
앱 사용 기간 11개월
답글 Subify개 2024년 1월 4일

Thank you so much for your love and support for Subify! We're glad to hear that the app has been beneficial for you. We appreciate your honest feedback regarding the export feature, and we take note of your wish to have more autonomy in exporting information. Your input is invaluable as it helps us identify areas where we can improve and enhance the user experience.

It's also wonderful to hear about your positive interaction with Nareh. We're proud to have a team that is not only efficient but also kind and helpful, and it's great to know that she was able to provide you with the needed export quickly. We're committed to continuing this level of service and support.

Please feel free to reach out if you have any more suggestions, need assistance, or have further feedback.

2023년 12월 20일

Much easier to setup than most subscription apps. good customer service too

Bauer's Brew
미국
앱 사용 기간 4일
답글 Subify개 2024년 1월 4일

Thank you for your positive feedback! We're delighted to hear that you found Subify easy to set up. Our team has worked hard to streamline the setup process, aiming to make it as user-friendly and efficient as possible, so it's wonderful to know that our efforts are paying off.

We're also pleased to hear about your good experience with our customer service.

2023년 6월 23일

After checking a couple of options for a suscription App, I choose that one and so far I can tell I'm very surprised of how easy it is to set it up. What I appreciated the most was the Narge's help for every little detail. She offered me many aesthetically implementation so the design would look nice on the website. I'm very pleased with my experience so far !!

Laumara
캐나다
앱 사용 기간 6개월
답글 Subify개 2023년 6월 25일

Thank you so much for your fantastic review! It's awesome to hear that you're finding our app easy to set up and use. And yes, Narge is a gem - we're lucky to have her on our team! We're always here to help make your website look its best and sell more subscription products. Enjoy using the app, and don't hesitate to reach out if you need anything else. Cheers!

2023년 12월 15일

App is really easy to use. Support docs are really easy and current. Support goes above and beyond :D Highly recommend!

Mowd Lawn Care
영국
앱 사용 기간 대략 2개월
답글 Subify개 2024년 1월 4일

Thank you so much for your high recommendation and positive feedback about our app and support! We're thrilled to hear that you find Subify easy to use and our support documentation helpful and up-to-date. Our team works hard to ensure that our support resources are clear and comprehensive, and it's wonderful to know that our efforts are making a difference. Knowing that our support team is going above and beyond is especially gratifying. We're here to continue providing you with the best experience possible. Your satisfaction is our top priority!