Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 94% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
4 februari 2024

Just signed up and Im already in love with this app!

TheBunnyLass
Verenigde Staten
33 minuten gebruiken de app
Subify heeft geantwoord 6 februari 2024

Thank you so much for sharing your initial impressions! We're thrilled to hear that you're loving Subify right from the start. Our team works hard to ensure our app is as user-friendly and effective as possible for our Shopify merchants. If there's anything specific you enjoy or if you have any questions as you explore more features, don't hesitate to reach out. Welcome to the Subify family!

22 januari 2024

smart staff that have coding knowledge

Vanta Cheats
Australië
Ongeveer een maand gebruiken de app
Subify heeft geantwoord 28 januari 2024

Thank you for taking the time to leave us such a wonderful review! We're delighted to hear that you've had a positive experience with our team. At Subify, we pride ourselves on having a knowledgeable staff that not only understands the nuances of subscription services but also possesses the coding expertise to help troubleshoot and optimize your store's experience.

Your feedback is invaluable to us, and we're glad we could meet your expectations.

2 december 2023

The app and the customer service is wonderful so far! The customer service agent took my problem and turned it right around. Great service.

The Juice Box Shop
Verenigde Staten
2 maanden gebruiken de app
Subify heeft geantwoord 4 januari 2024

Thank you so much for your wonderful feedback! We're absolutely delighted to hear that both our app and customer service have met your expectations. Knowing that our customer service agent was able to quickly and effectively resolve your issue is incredibly gratifying for us. We pride ourselves on our ability to provide great service and turn around any problems our users might encounter.

Your satisfaction is our top priority, and we're here to ensure that your experience with Subify continues to be positive and beneficial. Please feel free to reach out if you have any more questions, need assistance, or have suggestions.

20 december 2023

Much easier to setup than most subscription apps. good customer service too

Bauer's Brew
Verenigde Staten
4 dagen gebruiken de app
Subify heeft geantwoord 4 januari 2024

Thank you for your positive feedback! We're delighted to hear that you found Subify easy to set up. Our team has worked hard to streamline the setup process, aiming to make it as user-friendly and efficient as possible, so it's wonderful to know that our efforts are paying off.

We're also pleased to hear about your good experience with our customer service.

15 december 2023

App is really easy to use. Support docs are really easy and current. Support goes above and beyond :D Highly recommend!

Mowd Lawn Care
Verenigd Koninkrijk
Ongeveer 2 maanden gebruiken de app
Subify heeft geantwoord 4 januari 2024

Thank you so much for your high recommendation and positive feedback about our app and support! We're thrilled to hear that you find Subify easy to use and our support documentation helpful and up-to-date. Our team works hard to ensure that our support resources are clear and comprehensive, and it's wonderful to know that our efforts are making a difference. Knowing that our support team is going above and beyond is especially gratifying. We're here to continue providing you with the best experience possible. Your satisfaction is our top priority!

6 november 2023

I have never experienced such amazing customer service. I had a very specific plan for my subscription and layout, and the team helped me the whole way through the process. They went above and beyond to help me match my website design and fix the settings to fit all my needs. I feel very secure and confident using Subify, knowing any issue I might encounter, I will have a quick resolution from the amazing team. I 100% recommend using subify.

Relevō Technology
Denemarken
Ongeveer een maand gebruiken de app
Subify heeft geantwoord 3 januari 2024

We are absolutely thrilled to receive such a glowing review! It's heartening to know that our team's dedication to providing exceptional customer service has made such a positive impact on your experience with Subify.

And thank you so much for recommending Subify. We're proud to have you as a part of our community and look forward to continuing to support you and your business. Should you need any further assistance or have more suggestions, we are always here to listen and help.

3 januari 2024

Deleram was great very patient!

fragrancewithher
Verenigde Staten
2 maanden gebruiken de app
Subify heeft geantwoord 7 januari 2024

Thank you for sharing your experience with Deleram! We're so pleased to hear that she provided you with great and patient service. At Subify, we value the importance of patience and thoroughness in our customer interactions, and it's fantastic to know that Deleram embodied these qualities.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to ensure your experience is as smooth and supportive as possible.

Thanks again for choosing Subify and for recognizing Deleram's efforts!

2 november 2023

We are very happy with this app! The app installation and set up process was very easy and user friendly. The customer service team has always been there to help and answer all of questions and concerns. I would recommend the app 100%.

Sakura Toyland Wholesale
Verenigde Staten
4 maanden gebruiken de app
Subify heeft geantwoord 3 januari 2024

We are overjoyed to hear that you're very happy with our app and that your setup experience was easy and smooth. It's wonderful to know that our efforts to create a seamless experience are paying off.

Your kind words about our customer service team are greatly appreciated. We strive to be readily available to assist with any questions or concerns.

31 oktober 2023

This app is easy to use and has excellent customer service. I'm glad I decided to try them out. There are multiple options and customization. Aliya from customer service was awsome and fixed my problem fast.

Monthly Critic
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
Subify heeft geantwoord 3 januari 2024

We're incredibly grateful for your positive feedback and thrilled to know that you've had an excellent experience with our app and customer service. It's wonderful to hear that our platform's ease of use and customization options are meeting your needs effectively.

A special thanks for acknowledging Aliya's efforts. We pride ourselves on having a dedicated team, and hearing that Aliya provided you with fast and effective solutions truly makes our day. Your kind words will be passed along to her as a testament to her hard work.

24 oktober 2023

It needs some improvements here and there, but overall I am happy with support experience, the fact that they have free plan and are working hard to make you feel heard and making improvements.

SoapyMania
Verenigde Staten
3 maanden gebruiken de app
Subify heeft geantwoord 3 januari 2024

Thank you for taking the time to share your experience with us. We're glad to hear that you're satisfied with our support and that our free plan option aligns well with your needs. Your feedback is crucial in helping us identify areas for improvement.

It's great to know that our efforts to listen to and act on customer feedback are resonating with you. If you have any specific suggestions or improvements you'd like to see, submit it in "need a feature?" section of the app and we'll review it asap.