Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 94% ocen to oceny z 5 gwiazdkami
  • 4% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
2 grudzień 2023

The app and the customer service is wonderful so far! The customer service agent took my problem and turned it right around. Great service.

The Juice Box Shop
Stany Zjednoczone
2 miesiące korzystania z aplikacji
Subify odpowiedział(a) 4 styczeń 2024

Thank you so much for your wonderful feedback! We're absolutely delighted to hear that both our app and customer service have met your expectations. Knowing that our customer service agent was able to quickly and effectively resolve your issue is incredibly gratifying for us. We pride ourselves on our ability to provide great service and turn around any problems our users might encounter.

Your satisfaction is our top priority, and we're here to ensure that your experience with Subify continues to be positive and beneficial. Please feel free to reach out if you have any more questions, need assistance, or have suggestions.

23 listopad 2023

To be honest, I am not very satisfied with their service. They cannot provide us with services without explaining the reasons, which makes people think.

Japanese Liquor Exchange
Japonia
Około miesiąca korzystania z aplikacji
Subify odpowiedział(a) 3 styczeń 2024

Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience with our service did not meet your expectations. Providing clear and transparent communication is vital, and we apologize if we fell short in this area with you.

We take your concerns seriously and would like to understand more about the specific issues you faced. This will help us not only address your concerns more effectively but also improve our services for all our customers. If you're willing, please reach out to us directly with more details, so we can provide the assistance and explanations you deserve.

24 luty 2024

easy to use

iris108
Katar
Około 23 godziny korzystania z aplikacji
Subify odpowiedział(a) 3 marzec 2024

So glad to hear you could easily find your way around Subify and thanks for the five stars!

20 grudzień 2023

Much easier to setup than most subscription apps. good customer service too

Bauer's Brew
Stany Zjednoczone
4 dni korzystania z aplikacji
Subify odpowiedział(a) 4 styczeń 2024

Thank you for your positive feedback! We're delighted to hear that you found Subify easy to set up. Our team has worked hard to streamline the setup process, aiming to make it as user-friendly and efficient as possible, so it's wonderful to know that our efforts are paying off.

We're also pleased to hear about your good experience with our customer service.

6 listopad 2023

I have never experienced such amazing customer service. I had a very specific plan for my subscription and layout, and the team helped me the whole way through the process. They went above and beyond to help me match my website design and fix the settings to fit all my needs. I feel very secure and confident using Subify, knowing any issue I might encounter, I will have a quick resolution from the amazing team. I 100% recommend using subify.

Relevō Technology
Dania
Około miesiąca korzystania z aplikacji
Subify odpowiedział(a) 3 styczeń 2024

We are absolutely thrilled to receive such a glowing review! It's heartening to know that our team's dedication to providing exceptional customer service has made such a positive impact on your experience with Subify.

And thank you so much for recommending Subify. We're proud to have you as a part of our community and look forward to continuing to support you and your business. Should you need any further assistance or have more suggestions, we are always here to listen and help.

24 październik 2023

It needs some improvements here and there, but overall I am happy with support experience, the fact that they have free plan and are working hard to make you feel heard and making improvements.

SoapyMania
Stany Zjednoczone
3 miesiące korzystania z aplikacji
Subify odpowiedział(a) 3 styczeń 2024

Thank you for taking the time to share your experience with us. We're glad to hear that you're satisfied with our support and that our free plan option aligns well with your needs. Your feedback is crucial in helping us identify areas for improvement.

It's great to know that our efforts to listen to and act on customer feedback are resonating with you. If you have any specific suggestions or improvements you'd like to see, submit it in "need a feature?" section of the app and we'll review it asap.

15 grudzień 2023

App is really easy to use. Support docs are really easy and current. Support goes above and beyond :D Highly recommend!

Mowd Lawn Care
Wielka Brytania
Około 2 miesiące korzystania z aplikacji
Subify odpowiedział(a) 4 styczeń 2024

Thank you so much for your high recommendation and positive feedback about our app and support! We're thrilled to hear that you find Subify easy to use and our support documentation helpful and up-to-date. Our team works hard to ensure that our support resources are clear and comprehensive, and it's wonderful to know that our efforts are making a difference. Knowing that our support team is going above and beyond is especially gratifying. We're here to continue providing you with the best experience possible. Your satisfaction is our top priority!

31 październik 2023

This app is easy to use and has excellent customer service. I'm glad I decided to try them out. There are multiple options and customization. Aliya from customer service was awsome and fixed my problem fast.

Monthly Critic
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
Subify odpowiedział(a) 3 styczeń 2024

We're incredibly grateful for your positive feedback and thrilled to know that you've had an excellent experience with our app and customer service. It's wonderful to hear that our platform's ease of use and customization options are meeting your needs effectively.

A special thanks for acknowledging Aliya's efforts. We pride ourselves on having a dedicated team, and hearing that Aliya provided you with fast and effective solutions truly makes our day. Your kind words will be passed along to her as a testament to her hard work.

2 listopad 2023

We are very happy with this app! The app installation and set up process was very easy and user friendly. The customer service team has always been there to help and answer all of questions and concerns. I would recommend the app 100%.

Sakura Toyland Wholesale
Stany Zjednoczone
4 miesiące korzystania z aplikacji
Subify odpowiedział(a) 3 styczeń 2024

We are overjoyed to hear that you're very happy with our app and that your setup experience was easy and smooth. It's wonderful to know that our efforts to create a seamless experience are paying off.

Your kind words about our customer service team are greatly appreciated. We strive to be readily available to assist with any questions or concerns.

8 listopad 2023

Very helpful customer support and a great add for our shopify store. Easy way to create and manage subscriptions for your products

Kedi Labs
Stany Zjednoczone
2 miesiące korzystania z aplikacji
Subify odpowiedział(a) 4 styczeń 2024

We're thrilled to hear that you've had a positive experience with our customer support and that Subify has been a great addition to your Shopify store! It's fantastic to know that our platform has provided an easy and effective way for you to create and manage subscriptions for your products.

Our team is dedicated to making subscription management as seamless as possible for our users, so your feedback is incredibly valuable to us.