Subify Subscriptions App

Subify Subscriptions App

Built for Shopify

Recenzje (411)

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4,9
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  • 94% ocen to oceny z 5 gwiazdkami
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13 styczeń 2023

I just downloaded this app and had soooo many questions. I worked with a rep Narges for two days and she made sure i understood everything and answered all my questions, sent snap shots and links that were so helpful. I haven't expierenced the app with a customer yet though. There are two things I can't wait for Subify to add which are customize emails and for customers to change products within their scubscription.

myeternalflamecandles
Stany Zjednoczone
2 dni korzystania z aplikacji
Subify odpowiedział(a) 18 styczeń 2023

Thank you for taking the time to provide feedback on Subify. We're glad to hear that you had a positive experience working with our customer support representative, Narges, and that she was able to help you with all of your questions.

We appreciate your suggestions for additional features, such as the ability to customize emails and for customers to change products within their subscription. These are valuable suggestions that we will take into consideration as we continue to improve and develop the app. Thank you again for your feedback and for choosing Subify.

12 styczeń 2023

Customer Service especially with Delaram- was awesome. So helpful and sincere. Very patient with me and my questions.

MyCreativeHealingFriend LLC
Stany Zjednoczone
2 dni korzystania z aplikacji
Subify odpowiedział(a) 18 styczeń 2023

We're glad to hear that you had a positive experience with our customer service team, especially Delaram. We strive to provide excellent customer service and it's great to hear that Delaram was helpful, sincere, and patient with you.

We appreciate your feedback and will make sure to pass it along to Delaram and the rest of our customer service team. Thank you for choosing Subify and for taking the time to share your experience.

6 lipiec 2022

I’m very impressed with this company. The customer service is out of this world! They went out of there way to make sure the app fit the theme of my Shopify store. The reply rate is pretty fast so if there is anything you need they are on it!

Simply Marani
Stany Zjednoczone
2 miesiące korzystania z aplikacji
Subify odpowiedział(a) 12 lipiec 2022

Thank you very much for your kind words!
Definitely, hearing your experience would be an additional boost for our team at Subify!

18 styczeń 2023

Excellent service and attention on customer service. Easy to install and use instantly to your store.

Be Better
Meksyk
2 dni korzystania z aplikacji
Subify odpowiedział(a) 26 styczeń 2023

Thank you for your positive feedback! We're glad to hear that you had a great experience with our customer service and that the installation and use of our product was easy. We appreciate your support and are happy to know that our product is helping your store.

5 lipiec 2022

I have managed to download this app, set up the subscription, personalise it and test it so easily. There are options to have a one-time purchase along with customisable subscription options or just have the subscription option. I had a few questions about the billing for the customer so I went onto their customer service chat which was answered straight away (i'm in the uk and was chatting from about 8pm) Mayra was my customer service agent and she was so helpful. As we spoke she gave me links to guides as well as explaining further where I needed further details. I have the free to download option. I learnt that the customer gets billed on the same day every month as their first payment date. They are developing the option for the customer to change their payment date in the future which is great news. The customer can also skip a month twice and then their subscription starts up again. They get automatic emails from the app via shopify to remind them of the next payment when they do skip. The app after the 2 week free trial will take 1% of the total subscription sales in that month and it will come off as part of your overall shopify bill so there isn't an extra payment to worry about as it all goes out in one go. I cannot wait for my subscription box to go live and get my first subscription. This is so very exciting! Thank you Subify and Marya for outstanding service in the first few hours of me downloading this app. Chrissie
SoPea Bath & Body

SoPea Bath & Body
Wielka Brytania
2 miesiące korzystania z aplikacji
Subify odpowiedział(a) 12 lipiec 2022

Dear Chrissie, thanks for sharing your feedback with us. I truly enjoyed talking to you and was amazed with your attention to details and accurate questions. Hope our app can bring you huge success and profit! :)

8 maj 2023

built different, amazing customer service and great staff helping me trouble shoot the membership plans, recommend.

Visionary Investments
Hiszpania
1 dzień korzystania z aplikacji
Subify odpowiedział(a) 11 maj 2023

Thank you for the amazing review! We're thrilled you found our customer service exceptional and our staff helpful in troubleshooting membership plans.
We appreciate your recommendation and are here for any future assistance you may need.
Have a fantastic day!

23 wrzesień 2022

We are in the process of installing this app now, it has gone very smoothly and we look forward to using the app more going forward. The support and response times have been really amazing and I hope that the app will perform similarly!

Rosetta Coffee Company
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
Subify odpowiedział(a) 26 wrzesień 2022

Thank you for the kind words! We’re so happy your visit at Subify went so smoothly. Would you mind sharing with your friends who are looking for a subscription tool, too? We’d love to continue providing great service to awesome customers like you. Thanks again!

30 listopad 2022

Customer support is accommodating, and they will help you with your concerns as possible. The app is smooth and working also! It's great for subscriptions!

CI Liftoff
Stany Zjednoczone
Około miesiąca korzystania z aplikacji
13 grudzień 2022

Es el mejor plugin de suscripción que existe, muy completo y te permiten editar toda la parte visual.

B3TTER
Hiszpania
1 dzień korzystania z aplikacji
29 sierpień 2022

I signed up to use this after trying probably a little over 10 apps and what i can say is these guys are amazing!!!!! Not only did they help me with integrating it and setting up, they also helped with making sure it works, making sure it works, fixing the site bug and making sure I can launch in time!!!! I love s company that goes above their portfolio to help a customer. Perfect solution. Thanks Kooroosh and team

pinkconcierge2022
Stany Zjednoczone
25 dni korzystania z aplikacji
Subify odpowiedział(a) 26 wrzesień 2022

Thank you for sharing your experience! We’re so glad to hear that our app was easy and intuitive for you.

We’ve been working hard on improving the user experience of the app and we hope this has been reflected in your experience. Our team is always trying to make sure users have a great time using our product, so we are happy to know that’s what happened for you!