Subify Subscriptions App , 367 avaliações

Classificação geral
4,9
Número por nível de avaliação
  • 94% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
31 de outubro de 2023

This app is easy to use and has excellent customer service. I'm glad I decided to try them out. There are multiple options and customization. Aliya from customer service was awsome and fixed my problem fast.

Monthly Critic
Estados Unidos
Aproximadamente 2 meses usando o app
Subify deixou uma resposta 3 de janeiro de 2024

We're incredibly grateful for your positive feedback and thrilled to know that you've had an excellent experience with our app and customer service. It's wonderful to hear that our platform's ease of use and customization options are meeting your needs effectively.

A special thanks for acknowledging Aliya's efforts. We pride ourselves on having a dedicated team, and hearing that Aliya provided you with fast and effective solutions truly makes our day. Your kind words will be passed along to her as a testament to her hard work.

3 de janeiro de 2024

Deleram was great very patient!

fragrancewithher
Estados Unidos
2 meses usando o app
Subify deixou uma resposta 7 de janeiro de 2024

Thank you for sharing your experience with Deleram! We're so pleased to hear that she provided you with great and patient service. At Subify, we value the importance of patience and thoroughness in our customer interactions, and it's fantastic to know that Deleram embodied these qualities.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to ensure your experience is as smooth and supportive as possible.

Thanks again for choosing Subify and for recognizing Deleram's efforts!

8 de novembro de 2023

Very helpful customer support and a great add for our shopify store. Easy way to create and manage subscriptions for your products

Kedi Labs
Estados Unidos
2 meses usando o app
Subify deixou uma resposta 4 de janeiro de 2024

We're thrilled to hear that you've had a positive experience with our customer support and that Subify has been a great addition to your Shopify store! It's fantastic to know that our platform has provided an easy and effective way for you to create and manage subscriptions for your products.

Our team is dedicated to making subscription management as seamless as possible for our users, so your feedback is incredibly valuable to us.

7 de janeiro de 2024

excellent service!

Rural Route Coffee
Canadá
15 dias usando o app
Subify deixou uma resposta 28 de janeiro de 2024

Thank you for your review! We're delighted to hear you're pleased with our service. Your satisfaction is our top priority!

2 de janeiro de 2024

Not try yet the service...but the team are very professional and available to answer all my questions. I recommend it

PLS Cosmetics
França
Aproximadamente 2 horas usando o app
Subify deixou uma resposta 7 de janeiro de 2024

Thank you for sharing your experience with our team! We're thrilled to hear that you found our staff professional and responsive to your queries. Our team is dedicated to providing the best service possible, even before you begin using Subify. We hope that when you do try our service, it exceeds your expectations just as our team has. Looking forward to hearing your thoughts on Subify once you've had the chance to experience it fully. Thank you for recommending us!

27 de novembro de 2023

Great app, customer service is very quick, helpful and efficient - after hunting for weeks for a good subscription app I stumbled upon Subify. I was lucky enough to have started a chat with Aliya, a very helpful person that helped us so quickly! Thank you again!

LuxeMED
Austrália
6 dias usando o app
Subify deixou uma resposta 3 de janeiro de 2024

We're so pleased to hear that you've had a great experience with our app and our customer service team! It's wonderful to know that our efforts to provide quick, helpful, and efficient support have made a positive impact on your experience with Subify.

We're especially glad to hear about your interaction with Aliya. We pride ourselves on having a dedicated team, and it's always rewarding to hear when a team member has gone above and beyond. Your kind words will be passed along to Aliya as a testament to her hard work and commitment to helping our users.

5 de junho de 2023

Yoooooo seriously the help I got when I ran into issue was amazing! While working through some confusion points I had, Melika discovered that some text that was showing that was from a completely different app. Even though it was not the focus of my support request. She helped me figure out how to remove something that bothered me for a month! 11/10! Seriously so kind too at 2am!!!!

Cheap Land Watch USA
Estados Unidos
12 meses usando o app
Subify deixou uma resposta 5 de junho de 2023

Thank you for the great review!

We want our merchants to have the best product pages and selling experience and for that, our tireless customer support is there to help you. Tell us if you needed anything else, we're available 24/7.

4 de outubro de 2023

It was easy to install and allows me the assurance that my repeat customers are going to be charged monthly so I don't have to worry about invoicing them and waiting for them to pay. It has been such a help with my recurring memberships I have going.

A Bushel and A Peck Designs
Estados Unidos
9 meses usando o app
Subify deixou uma resposta 3 de janeiro de 2024

We understand how important it is for businesses like yours to have a reliable and efficient way to manage recurring memberships. It's wonderful to hear that our app has been such a help in this regard.

Thank you for sharing your experience. We're committed to continuing to provide a seamless and helpful service to support your business needs. If there's anything else we can do to assist you or if you have any suggestions for further improvements, please don't hesitate to reach out.

Data de edição: 18 de dezembro de 2023

Fantastic customer support and easy set up. The customer support team cares about getting Subify set up for your business and finding solutions.

Daily Deficit
Estados Unidos
6 meses usando o app
Subify deixou uma resposta 3 de janeiro de 2024

We're thrilled to hear that you had a fantastic experience with our customer support and found the setup process for Subify to be easy. Our team is dedicated to not just assisting with the setup but also ensuring that Subify works effectively for your specific business needs. Knowing that you felt cared for and supported in finding solutions is incredibly gratifying for us.

16 de dezembro de 2023

I found it a bit tricky to get started with and the first 2 customer service folks I had were not great. This morning Delaram helped me and she was a total rockstar. Understood exactly what I needed and helped me sort everything! I'll stick with the app just because of her.

Fairtrade Gifts from Palestine | Handmade Palestine
Estados Unidos
Aproximadamente 20 horas usando o app
Subify deixou uma resposta 4 de janeiro de 2024

Thank you for sharing your honest experience with us. We apologize for the initial challenges you faced in getting started and any shortcomings in your early interactions with our customer service team. We strive for excellence in all aspects of our service, and your feedback is crucial for us to improve.

That said, we're absolutely delighted to hear about your positive experience with Delaram! It's fantastic that she was able to understand your needs and help you sort everything out effectively. We're proud to have team members like her who can turn around the experience for our users.

Your decision to stick with the app because of her assistance is a great compliment to us and motivates us to continue providing top-notch support. Please know that we're here to assist you at every step of your journey with Subify, and we're committed to ensuring a smooth and positive experience going forward. Thank you for choosing to stay with us!