Subify Subscriptions App

Subify Subscriptions App

Avaliações (681)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 94% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
30 de junho de 2023

Awesome app, the customer care is very helpful with answering my questions. I was able to set it up pretty easily!

Noodlemancer Fitness
Canadá
2 months usando a aplicação
Questão respondida por Subify Subscriptions App 28 de janeiro de 2024

We're thrilled to hear that you found Subify to be an awesome app and that our customer care team was helpful in answering your questions. Ease of setup is important to us, and we're glad you found it straightforward. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to make your experience with Subify as smooth as possible. Thank you for choosing our app!

5 de julho de 2022

I have managed to download this app, set up the subscription, personalise it and test it so easily. There are options to have a one-time purchase along with customisable subscription options or just have the subscription option. I had a few questions about the billing for the customer so I went onto their customer service chat which was answered straight away (i'm in the uk and was chatting from about 8pm) Mayra was my customer service agent and she was so helpful. As we spoke she gave me links to guides as well as explaining further where I needed further details. I have the free to download option. I learnt that the customer gets billed on the same day every month as their first payment date. They are developing the option for the customer to change their payment date in the future which is great news. The customer can also skip a month twice and then their subscription starts up again. They get automatic emails from the app via shopify to remind them of the next payment when they do skip. The app after the 2 week free trial will take 1% of the total subscription sales in that month and it will come off as part of your overall shopify bill so there isn't an extra payment to worry about as it all goes out in one go. I cannot wait for my subscription box to go live and get my first subscription. This is so very exciting! Thank you Subify and Marya for outstanding service in the first few hours of me downloading this app. Chrissie
SoPea Bath & Body

SoPea Bath & Body
Reino Unido
2 months usando a aplicação
Questão respondida por Subify Subscriptions App 12 de julho de 2022

Dear Chrissie, thanks for sharing your feedback with us. I truly enjoyed talking to you and was amazed with your attention to details and accurate questions. Hope our app can bring you huge success and profit! :)

31 de outubro de 2023

It's the perfect solution for the needs of my clients. In addition, their support team is awesome and helps with whatever problem you have within the minute.

BOBE Sneakers
México
About 2 months usando a aplicação
Questão respondida por Subify Subscriptions App 3 de janeiro de 2024

We're thrilled to hear that our solution perfectly fits the needs of your clients! It's our top priority to provide a service that not only meets but exceeds expectations, and knowing we've achieved that with you is incredibly rewarding.

Your kind words about our support team are greatly appreciated. We understand the importance of prompt and effective assistance, and we're delighted to know that our team has been able to help you swiftly with any issues you've encountered.

8 de novembro de 2023

Very nice support

UrbanXtasy
Espanha
About 2 months usando a aplicação
Questão respondida por Subify Subscriptions App 8 de janeiro de 2024

We're glad to hear that you're pleased with the support. If there's anything else you need help with or any other questions you have, feel free to ask. We're here to assist!

25 de julho de 2023

⭐⭐⭐⭐⭐

I am thrilled to share my experience with Subify, the app that has been an absolute game-changer for my Shopify store! Not only does Subify offer a seamless subscription solution, but their customer support is truly exceptional.

Nareh, in particular, went above and beyond to assist me with all my queries and concerns. She was incredibly knowledgeable, patient, and attentive, guiding me through the app's features step by step. Her dedication to ensuring I fully understood everything was truly impressive.

Moreover, I was amazed by the responsiveness of the Subify support team. Whenever I had questions, they were quick to provide helpful solutions, saving me time and ensuring a smooth integration of the app into my store.

If you're looking for a reliable subscription app for your Shopify store, I highly recommend Subify. The app itself is top-notch, and with the outstanding customer support, like Nareh's, you'll have peace of mind knowing you're in excellent hands. Thank you, Subify team, for making my Shopify experience even better!

U4EA Lawn Care
Canadá
About 2 months usando a aplicação
Questão respondida por Subify Subscriptions App 7 de janeiro de 2024

We are absolutely thrilled to read your review and to know that Subify has made such a positive impact on your Shopify store! Thank you for taking the time to share your experience in such detail.

Hearing that Nareh was able to provide you with the guidance and support you needed is wonderful. We're proud of her commitment to our customers and her expertise in navigating the app's features. Your recognition of her efforts is greatly appreciated and will be celebrated with our team.

Also, we're glad to know that our overall customer support responsiveness met your needs effectively. We understand how crucial timely and efficient support is for integrating a new app, and we're delighted that we could assist you smoothly.

Thank you for your high recommendation of Subify and for acknowledging the hard work our team puts into both the app and customer service. We're here to support your continued success and look forward to being a part of your Shopify journey. Your satisfaction and feedback like this motivate us to keep enhancing our services.

If there's anything more we can do for you, or if you have further suggestions, please don't hesitate to reach out. We’re here for you!

20 de dezembro de 2022

Had a question which was dealt with very thoroughly by Melika. Very happy with the app so far, all very straightforward.

theglassflorist
Reino Unido
About 2 months usando a aplicação
31 de outubro de 2023

This app is easy to use and has excellent customer service. I'm glad I decided to try them out. There are multiple options and customization. Aliya from customer service was awsome and fixed my problem fast.

Monthly Critic
Estados Unidos
About 2 months usando a aplicação
Questão respondida por Subify Subscriptions App 3 de janeiro de 2024

We're incredibly grateful for your positive feedback and thrilled to know that you've had an excellent experience with our app and customer service. It's wonderful to hear that our platform's ease of use and customization options are meeting your needs effectively.

A special thanks for acknowledging Aliya's efforts. We pride ourselves on having a dedicated team, and hearing that Aliya provided you with fast and effective solutions truly makes our day. Your kind words will be passed along to her as a testament to her hard work.

12 de junho de 2023

wonderful customer service. I would not have been able to accomplish as much as I did with out the help of Narges. They suggested ways that I could make even more options for my customers and I am very grateful for the assistance as I am new to all of this website tech.

Love Bug Luv
Estados Unidos
About 2 months usando a aplicação
Questão respondida por Subify Subscriptions App 13 de junho de 2023

Thanks for your wonderful review! We're thrilled Narges could assist you so effectively. We built Subify to be friendly and easy for all merchants, new or experienced. We're delighted you're discovering new ways to serve your customers. Remember, we're here anytime you need us!

8 de julho de 2023

Amazing Customer support.
Narges is so kind, and she solved my problem in less than 5 min. All recommendations!

Dropshippify
Malta
About 2 months usando a aplicação
Questão respondida por Subify Subscriptions App 28 de janeiro de 2024

Thank you for your wonderful feedback! We're delighted to hear that you had an amazing experience with our customer support, and Narges was able to assist you promptly and effectively. Your satisfaction is important to us, and we appreciate your recommendations. If you ever encounter more questions or need further assistance, please feel free to reach out. We're here to help! Thank you for choosing Subify!

29 de maio de 2023

Very fast response and super helpful. Really loving the service so far. They answer all of my questions and assist in making changes fast.

HPT Fitness
Estados Unidos
About 2 months usando a aplicação
Questão respondida por Subify Subscriptions App 3 de junho de 2023

Thank you for the review!

We're glad that you received everything you wanted. We're here if you needed anything else.