Subify Subscriptions App

Subify Subscriptions App

Recensioner (602)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 94 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
16 december 2023

I found it a bit tricky to get started with and the first 2 customer service folks I had were not great. This morning Delaram helped me and she was a total rockstar. Understood exactly what I needed and helped me sort everything! I'll stick with the app just because of her.

Fairtrade Gifts from Palestine | Handmade Palestine
USA
Ungefär 20 timmar användning av appen
Subify Subscriptions App svarade 4 januari 2024

Thank you for sharing your honest experience with us. We apologize for the initial challenges you faced in getting started and any shortcomings in your early interactions with our customer service team. We strive for excellence in all aspects of our service, and your feedback is crucial for us to improve.

That said, we're absolutely delighted to hear about your positive experience with Delaram! It's fantastic that she was able to understand your needs and help you sort everything out effectively. We're proud to have team members like her who can turn around the experience for our users.

Your decision to stick with the app because of her assistance is a great compliment to us and motivates us to continue providing top-notch support. Please know that we're here to assist you at every step of your journey with Subify, and we're committed to ensuring a smooth and positive experience going forward. Thank you for choosing to stay with us!

4 november 2022

Very helpful and response, but aesthetically need to improve and there are not many subscription options. But a great way to start as they help you to customize your widget.

Drop Drip Dip
Taiwan
Ungefär 4 timmar användning av appen
Subify Subscriptions App svarade 14 november 2022

Thank you so much for taking the time to leave us a review. We are glad you had a smooth experience contacting our support team. Your feedback helps us to improve our service.
Lots of new features are added to Subify every week. You can also request specific features within the app, and our product team will review them to see where they fit into our product road-map.
Our team is here for you if you need anything.

21 februari 2024

very helpful with the set up, first day using the app, thanks to the online chat team

Diabetes Headquarters
Australien
Ungefär en timme användning av appen
Subify Subscriptions App svarade 3 mars 2024

We appreciate the time you took to share this with others. We're here to make sure the rest of your experience continues positively!