Subify Subscriptions App

My experience with Subify has been great so far. Reached out to the team to customize my widget and the response was well under 10 minutes and the changes were made immediately. Miles worked on this customization for us and was very swift. I'm definitely happy with the results and we are glad we chose Subify Subscriptions to start our new payment option.

Subify app is very easy to set up and launch. The app integrates seamlessly with the product page. You just need to know how to use the app. For example, if you bundle products to a subscription, then you have to add that product bundle to your shop first before you create a subscription plan for that bundle.

getting help from a person was a little to much wait time for my liking

Migration took longer than expected due to legacy issues we had with our theme and various old apps we had installed.

The team did work with us closely to resolve issues encountered every step along the way.

There are features that were required features we were missing along the way and most of them were released within 2-3 weeks and some have not been implemented. Overall, the app dashboard is easy to use and the live chat is prompt in responding to queries as well.

I just discovered Subify last night and I had multiple questions about the service. I used chat to communicate with Subify representatives this morning and all of my questions were answered promptly. Melika was very helpful and informative. I am now in the process of setting up my subscriptions and it seems easy enough. If I do have any difficulties I'm sure Melika will be there to assist me. Once I start actually using the app I will leave another review. Looks exactly like what I've been looking for at the moment.

David Morris
Shea Medgine Body Butter

I have just now downloaded this app and had immediate support provided which was greatly appreciated. I am extremely happy I've chosen this app. Would be happy to give another review at a later time once I've had a couple of months to try it out more and get a better idea of how the app works so I could provide better feedback.

So far so good. The live chat rep. has been extremely helpful in walking me through the process. Subify makes it easy for customers to manage their subscriptions.

very helpful with the set up, first day using the app, thanks to the online chat team

Overall it is very easy to set up and it looks clean and modern. It works for us 95% perfectly. There are a couple of things I wish it did better like allowing users to add products to their existing subscription. If a person updates their email in shopify it does not update in subify. Support is quick. Overall I'm pretty happy with the app and it has increased our monthly revenue for sure.

I found it a bit tricky to get started with and the first 2 customer service folks I had were not great. This morning Delaram helped me and she was a total rockstar. Understood exactly what I needed and helped me sort everything! I'll stick with the app just because of her.