Subify Subscriptions App
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I have been absolutely thrilled with Subify.
To give some context, I created my first subscription and was originally signed up with a different subscription app (the 'big one' from the app store). The NIGHT BEFORE my big launch, I realized that the other subscription app wasn't working properly in my store.
I decided to switch to Subify 8 hours before my big launch. Their customer service team was INCREDIBLE and was helping me in real time. Their support was 11/10- everyone was extremely informative and helped me set up my account in just 2 hours.
My launch was sooooo easy and after 3+ weeks of using Subify- I'm thrilled with the results. It's truly the best subscription app on the Shopify app store.
My customers love it and I've had no problems with the integration to my store.
If I could give Subify 6 stars, I would!
We are absolutely delighted to hear about your wonderful experience with Subify, and we're thrilled that we could be a part of your successful launch! Knowing that you switched to our app just hours before your big moment and everything went smoothly is incredibly gratifying for our team.
Your kind words about our customer service team mean the world to us. We pride ourselves on providing real-time, informative support, especially in critical situations like yours. It's fantastic to hear that our team's efforts enabled you to set up your account swiftly and effectively, ensuring a seamless launch.
As a fun fact, we just finished our 2023 recap and learned that on average, it takes 7 minutes after installation for merchants to set up their first subscriptions! and we're really thrilled to have created such easy set-up experience.
When looking around for a subscription app, it is easy to get overwhelmed. We are a new store with no customers yet, so when doing research, we came across a podcast https://youtu.be/PWpsqzhz89A?si=ZEBtX_J3udt5VOVV where Subify was mentioned as a great subscription app to start off with.
I just started using it but couldn't be happier thus far with the features and support I've received.
Thank you for choosing Subify and sharing your experience! We're thrilled to hear that our features and support have met your expectations as a new store. We're excited to be part of your journey and are here to assist you every step of the way!
I couldn’t find an easy way to set up my business model with Shopify’s base settings. I found Subify and it offered exactly what I needed! The settings are versatile and the pricing is affordable for a startup like mine. Best part is being able to customize the widget for your store. Great support!
We're so pleased to hear that Subify was exactly what you needed to set up your business model on Shopify! Understanding that our platform's versatility and affordability are well-suited for startups like yours is incredibly rewarding for us.
It's great to know that the customizable widget feature stands out for you and aligns well with your store's needs. We believe that customization is key in creating a unique and seamless experience for both business owners and their customers.
Your kind words about our support team are also much appreciated. Providing great support is a top priority for us, and we're glad to have been able to assist you effectively.
Matthew has been helping me over the course of a few days with getting the app to work the way I wanted it to. He has been so patient, kind and helpful and the app is now working seamlessly for my store's needs. AA++++
We're so grateful to hear about your positive experience with Matthew and how he has assisted you over the past few days. His patience, kindness, and helpfulness reflect the values we hold dear in our team, and it's incredibly rewarding to know he played a key role in getting the app to work seamlessly for your store's needs.
Your A+ rating is a tremendous compliment to us, and we'll be sure to share your kind words with Matthew.
Simple to use, easy to navigate and the customer service service team is professional, efficient and very resourceful!
It's wonderful to hear that you've had such a positive experience with our platform and support team. We strive to make our service as intuitive and user-friendly as possible, so knowing that you find it simple and straightforward is fantastic feedback. Our customer service team is dedicated to providing quick and helpful support to ensure you can make the most out of our app. Your success is our priority, and we're here to assist with any needs or questions you might have. Thank you for your kind words and for being a valued part of our community!
great services and quick with help
Thank you for your kind words! We're thrilled to hear that you're satisfied with our services and found our support team to be quick and helpful. At Subify, we always strive to provide efficient and effective assistance to ensure the best possible experience for our users.
Customer Support is excellent. I've tried a lot to figure out an way to setup an specific subscription. But it didn't works. Contacted Subify's support they helped in just 10 mins. Lol. Crazy Team. Thanks you
We're absolutely delighted to hear about your positive experience with our customer support team! It's our goal to provide prompt and effective assistance, and knowing that we were able to help you set up your specific subscription in just 10 minutes is incredibly gratifying.
Your kind words and the 'Crazy Team' compliment are greatly appreciated. We pride ourselves on being responsive and efficient in addressing our customers' needs, and feedback like yours is a wonderful affirmation of our efforts.
The app is amazing! Easy-to-navigate, nice design and most importantly EXCELLENT, quick customer service. Would 100% recommend.
Wow, thank you so much for your wonderful review! We're over the moon to hear that you find it easy to use Subify, with a design that resonates with you. It's especially heartening to know that our customer service has been excellent and quick in responding to your needs. Your recommendation means the world to us, and we're so grateful for customers like you. If there's anything else we can do to make your experience even better, please don't hesitate to reach out. Thanks again for being a part of the Subify family!
I am new to subify, and so was a little unsure around a few of the logistics. I used the chat and spoke to someone called Hasti, who was wonderfully helpful and answered all my questions quickly. A wonderful service this app provides, I am excited to explore this further.
Welcome to Subify, and thank you for your kind words! We understand that starting with a new app can bring its own set of questions and uncertainties, so we're delighted to hear that Hasti was able to assist you effectively through our chat service. It's wonderful to know that she could answer all your questions promptly and help you feel more comfortable with our app.
We're thrilled that you're excited to explore Subify further. Our aim is to provide not just a tool but also a service that adds significant value to your business. If you have any more questions, need guidance, or want to share your experience as you delve deeper into the features of Subify, please don't hesitate to reach out. Our team is here to support you every step of the way in making the most out of your subscription services.
so far so good.. i've only been using the app for two days but the customer service is excellent. I highly recommend.
Thank you for sharing your initial experience! We're thrilled to hear that our customer service has already made a positive impression. Your recommendation is greatly appreciated, and we're here to support you as you continue using Subify.