Subify Subscriptions App

I just started with Subify after researching a lot of other apps on the market for subscription services. This one seems to fit our store's needs the best. I set up my first plan, and I immediately had a popup from Melika in customer service checking on me and making sure that I had everything I needed to get started. She checked over how I had my product set up. She was very helpful and informative. I wish all apps had this kind of customer service. I can't wait to get started with this new app and see what happens. :)

Great app with intuitive functions to easily integrate with my Shopify store. Above all, I am impressed with the customer service - they went above and beyond to help me customize my subscription box to my liking. Thank you!

This app installed seamlessly onto my Shopify store quickly! I love the personalized attention I received from Sara to enhance the color options for the subscription buttons on my site! Truly professional white glove service.

The customer service is very efficient and kind. Setting up the subscription plan was easy and pretty straightforward. New to the subscription world but so far enjoying it.

First time trying out a subscription app and am impress by how easy it is to use. Team is also very fast in responding to any problems or questions that occur. Thank you!

Very well working app and a super helpful support team! Could not be happier with all the help I´ve gotten.

Incredible team and the support is beyond amazing. Yasaman from their team has been such a delight, and solved all of my issues in such a timely manner. Would highly recommend Sibify for any stores running subscriptions!

Great service and super helpful team.
I would recommend using this service if you'd like an easy to use subscription App.

Very seamless, quick and efficient. Double check to make sure everything was working properly and it was!

I've been holding off doing a review about this api because the devil is often in the details and I want to post a review that encompasses the whole process from installation, customisation and application which I can now do.

PRO's
Easy to install & customise to match your store's look. You don't need to be a Dev!
Very responsive & supportive customer service. 10 out of 10.
Great agility. Subify have implemented several improvements & are developing more to give their users F&Bs they want to capture selling opportunities associated with subscriptions. Very proactive.

CONS:
Rebates instead of discounts. I was offered a discount to come on board for which I was very grateful as we're a start up needing to keep our overheads as low as possible. It wasn't explained at the outset the reduced cost offered was a rebate so the first fee was a shock. Shopify doesn't report rebates separately so my criticism was simply that discounts should be applied as reduced fees - not as rebates - so users can easily see what they're paying. That being said, after a few rounds of me grumbling about this, Subify offered me a reduced fee instead of a rebate but by then the transactions had been processed and I didn't want to circle back to uninstall the api and reinstall to make it happen.

Customer correspondence. Very early in we needed to access copies of correspondence sent to our customer following the subscription set up. It came to light that Subify only keeps customers records for 30 days and this customers correspondence had aged past that date. I complained. Subify changed. They now will offer blind copying of email correspondence to the main store email account.

Bottom line: Highly Recommended. Subify listens, learns, evolves. They are clearly committed to being the best. Even their Cons are Pros! Stop looking. You've found your subscription solution.