Subify Subscriptions App

Subify Subscriptions App

Reviews (681)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer satisfaction and retention, noting its user-friendly setup and modern interface. Key features include recurring billing, product swaps, and trial periods, all integrated smoothly with Shopify. The app's performance is reliable, and customer support is praised for being responsive and adept at resolving issues quickly. Merchants value the app for its comprehensive subscription management capabilities.

June 19, 2024

I wanted to express my gratitude to the technical support team for their invaluable assistance. They were incredibly helpful in resolving issues promptly and ensuring that everything ran smoothly with the application. Subify has proven to be a comprehensive tool, offering robust features that have greatly benefited our business operations. I highly recommend it for anyone looking for reliable subscription management solutions.

FLiPO EyeWear
Spain
1 day using the app
Subify Subscriptions App replied June 24, 2024

It is our top priority to help our merchants grow, by any means possible. Thanks for recommending Subify!

April 26, 2024

There are some interesting clunky things on Subify that I can't seem to figure out on my own just yet and I am still learning the ropes!

However, the support and customer service I receive when I run into these issues is extremely quick, professional, and informative. Thank you!

RED PLAINS GRAND BUTCHERY
United States
About 2 months using the app
Subify Subscriptions App replied May 12, 2024

Thanks for this great review! Subify is made to be easy-to-use...so charge on and you'll get amazing results.

August 29, 2024

Very easy to use and the team was very helpful!

The Disc Depot
United States
About 1 hour using the app
March 28, 2024

I recently had the pleasure of using Subify for my subscription needs, and I must say, I've been thoroughly impressed. The highlight for me has been their stellar customer service - responsive, helpful, and incredibly efficient at resolving any issues that come up. Additionally, the integration with our backend systems has been seamless, making the overall management of subscriptions a breeze. If I had to point out an area for improvement, it would be the design of the widgets. They're functional but lack a bit in design flair. However, this is a minor issue in the grand scheme of things. Overall, Subify has significantly enhanced our subscription management experience, and I highly recommend it to anyone looking for an effective and user-friendly solution.

ALLSUPPS
Switzerland
9 months using the app
Subify Subscriptions App replied April 7, 2024

We really proud ourselves with how our customer care team goes above and beyond to find a solution and make things easier for the merchants. It really makes our day when we get feedback like this and see that we're on the right path.

June 24, 2024

Great experience, reactive support. Perfect.

Phil Team
France
About 1 month using the app
Subify Subscriptions App replied June 26, 2024

Always here to help!

November 14, 2024

super helpful

In Bloom Fiction
Canada
31 minutes using the app
October 30, 2024

The agent was a pleasure to work with.

Wicked Mystics
United States
25 minutes using the app
November 14, 2024

Appena installati, il servizio clienti è super efficiente e molto gentile. Non so dire nulla riguardo alle funzonalità, ma conun supporto presente e funzionante mi sento decisamente più tranqulla che tutto possa funzionare al meglio.

Samdea Mala
United States
26 minutes using the app
Edited March 4, 2024

This app is pretty good. Customers can have a hard time finding out how to update their subscriptions, so I get a lot of emails about that, but hopefully now that the payment warning function is enabled it will help.
They have great customer service. I've always gotten timely and helpful responses and they have been patient helping me work out kinks and resolve issues. We've definitely gained and retained a good amount of income from using subify

Blue Willow Tea
United States
Over 1 year using the app
Subify Subscriptions App replied March 3, 2024

It's great to know our features and customer service team have been able to assist you effectively. Your success and satisfaction are our priorities. Thank you for trusting us with your subscription needs, and we look forward to continuing to support your business growth with Subify.

June 13, 2024

Great app, even better Support

seychelle
Slovenia
5 months using the app
Subify Subscriptions App replied June 26, 2024

Count on us if you need any help.