Subify Subscriptions App

Subify Subscriptions App

Reviews (683)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer satisfaction and retention, noting its user-friendly setup and modern interface. Key features include recurring billing, product swaps, and trial periods, all integrated smoothly with Shopify. The app's performance is reliable, and customer support is praised for being responsive and adept at resolving issues quickly. Merchants value the app for its comprehensive subscription management capabilities.

June 5, 2023

Great app for subscriptions! Very helpful will their customer support and very quick to assist you if you have any questions in getting started with using their app. Highly recommend.

Mindset = Millionaire
Canada
20 days using the app
Subify Subscriptions App replied June 13, 2023

Thank you for your fantastic feedback! We're thrilled to know you've found Subify and our customer support helpful. Your recommendation is greatly appreciated! We're always here if you need us.

July 3, 2023

Quick, friendly, and responsive! Highly recommend for online businesses. The representative was patient, and took her time to walk me thru each problem.

My Store
United States
19 days using the app
Subify Subscriptions App replied January 28, 2024

Thank you for your kind words and recommendation! We're delighted to hear that you had a quick, friendly, and responsive experience with our representative. Providing patient and thorough support is what we aim for, and we're here to assist online businesses like yours. If you have any more questions or encounter any issues in the future, please don't hesitate to reach out. We're here to help and support your online business success. Thanks for choosing Subify!

November 17, 2022

Easy to set up. Good customer serivce. Would need some improvements on the aesthetics on the front end.

lvkaffe.no
Norway
19 days using the app
Subify Subscriptions App replied November 20, 2022

Thank you so much for your nice words and kind feedback. We are constantly improving Subify to make a better subscription experience for you and your customers. Also, in Subify, it is possible to change all appearance features of the widget, such as color, style, font, and everything else, according to the merchant's request to match the store style. We'll also send you an invitation link to Subify subscriptions community. Hope to see you there 🙂

December 22, 2022

Absolutely great. Great customer support, great everything 100% worth it. Highly recommend. For anyone whos considering a subscription app, this is the one.

DripSupply
United States
18 days using the app
November 10, 2023

OMG, I am so excited to get started! Aliya was so sweet, helpful, and encouraging. I am very appreciative of the support of Subify and it makes my heart glad with joy!

Heirloom Wild
United States
18 days using the app
Subify Subscriptions App replied January 3, 2024

Wow, your excitement is absolutely contagious! We're thrilled to hear that you're excited to get started with Subify, and it's wonderful to know that Aliya was able to contribute positively to your experience. Her sweetness, helpfulness, and encouragement are qualities we deeply value in our team, and we're delighted that she made such a great impression on you.

February 16, 2023

This has been a wonderful experience. The customer service is excellent. They walk you through the set up step-by-step on a zoom call. The customer service rep who helped me set it all up (Hi Yasaman!) is also my go-to person at the company, so I feel like I'm in good hands. I'm still within the free trial period and have sold 6 subscriptions already. There is ONLY upside here!
~Ahrre Maros owner at Ahrre's Coffee Roastery

Ahrre's Coffee Roastery
United States
18 days using the app
November 7, 2023

A truly easy and convenient app to use! But the thing that pleasantly struck me was the assistance ALWAYS present which solves all problems! Really recommended :)

Venus Bustier
Italy
17 days using the app
Subify Subscriptions App replied January 3, 2024

We're especially delighted to know that our assistance has been a standout feature for you. Providing quick and effective solutions to any issues is a top priority for us, and it's wonderful to hear that we've been able to meet your needs in this regard.

Thank you so much for your recommendation and for taking the time to share your experience.

February 9, 2023

Subify team but especially Yasaman have been exceptionally helpful in the transition from another app. As a florist we have very specific needs of how we need the subscription service to work, Subify have gone above and beyond to help us make it happen. Clearly explained the steps of migration, keeping us updated on progress and jumping on a call when needed have all made the whole experience very easy. We as a team, have received the best customer service from Subify and we look forward to continuing working together!

Urban Flower Co
United Kingdom
17 days using the app
August 12, 2022

Really easy to use and helpful team. Installed this to automate a process I used to do in QuickBooks.

Bandit Bikes
Australia
17 days using the app
Subify Subscriptions App replied August 13, 2022

Thank you for sharing your experience with the community.
Also, glad to hear that you are happy with the app and provided service. If you ever need help with anything, you know where to find us ;)

July 20, 2023

I Migrated from Recharge to Subify as i was searching for a more friendly subscription app to capture subscriptions on landing page with some particular specifications on how the subscription is to be captured then i stumbled upon subify. It's been a back-and-forth efforts on both my side and theirs to get what i wanted and they made it possible.

One great other thing noticed is that our subscription rates went up by 40% which is great to see, Subify definitely gained a happy customer.

Their customer service are very response, however if you start to bother them a lot like i did, they all of a sudden tend to be "out of the office" irrespective of this,i am still satisfied i know how it feels to be bothered.

VitaVida Naturals
United States
17 days using the app
Subify Subscriptions App replied January 8, 2024

We're absolutely delighted to hear about your successful migration to Subify and the impressive increase in your subscription rates. Knowing that our app not only met but exceeded your specific requirements is incredibly rewarding for us.

The collaborative effort in customizing the subscription capture on your landing page is a testament to our commitment to flexibility and customer satisfaction. We're thrilled that these efforts have contributed to a significant boost in your subscriptions.