Subify Subscriptions app , 84 reviews

Overall rating
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
March 27, 2023

they offer a trial period but charged me a whole month for barely an hour of use. THIEVES! I sent them several emails, they told me they were going to withdraw the bill and nothing was done! SCAMMERS!

Maison Divination
Time spent using app: 8 days
Hengam replied March 28, 2023

Dear Idriss, I am Koorosh, the Managing Director of Subify. We apologize deeply for the inconvenience caused to you by our service. As mentioned by Yasaman during our chat, we are unable to remove the Subify invoice from your Shopify account ourselves. However, please note that you will not be charged as the plan has been canceled. In such situations, we have requested assistance from Shopify support to remove the invoice on our behalf. To address this matter, we have reached out to Shopify and are keeping you in the loop. We will make every effort to expedite this matter and ensure that Shopify resolves the issue as quickly as possible.

February 23, 2023

WARNING! STAY AWAY FROM THIS APP. This company claims that this app is free but in reality, they offer tons of paid plans and they take 2% off EVERY ORDER which is outrageous. How is a company even supposed to make any money?

Not to mention this app lacks a lot of features it is very basic.

United Kingdom
Time spent using app: 3 days
Hengam replied February 24, 2023

Alert! This is a fake review. The exact same review from the same merchant is also give to few other subscription apps. While we have already reported this to Shopify, we want to ensure that other merchants are not getting impacted/influenced by this.

You can check out Appstle or Recurpay to see the same review from this store. We strongly stand against such unethical behaviours and would request Shopify to permanently ban or take strong measures against such people.

December 3, 2022

There was no live chat or customer service available this weekend. It's not as simple as the video said. Unable to select products and create subscription box

Lace it up Fashion
United States
Time spent using app: 8 minutes