Avis (129)
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Terrible customer service! Please don't use this app, shipping times are terrible as well. Try Printify instead.
Hi there!
Thank you for your review. Upon further investigation with our support team I found out that:
1. You reached out to our support team asking for help with your Shopify store shipping profiles, after which a team member redirected you to contact Shopify support, as shipping profiles are related to your store settings, and not Subliminator
2. You installed the app 2 weeks ago, and have NOT placed any orders so far.
So while we're not entirely sure why you would leave us such a dishonest review, we do wish you a successful ecommerce journey. And if you change your mind along the way, you're more than welcome to try us out the next time.
I recently downloaded this app and it doesn't work. Every tab I clicked sent me to a white page that says, "Authentication error occurring." I tried uninstalling and adding the app six times but nothing. I also contacted them through email and Facebook regarding the issue and I never received a response. VERY UNPROFESSIONAL.
To our knowledge you sent an email on December 9th 2018, we replied email on the same day with a suggestion what to do. The next day you replied that it worked. We'd appreciate a higher rating than 1 star for this ;)